POSITION:Â Marketing Intern Â 
LOCATION: Remote Â 
SCHEDULE: Part-time (10-20h/week)

About Brainnest: 
The business management and training company headquartered in Bremen, Germany. We are a success-driven firm that provides management advisory and contracting services customized to help companies from different industries with business management problems. Brainnest runs, leads, and manages complex projects and initiatives. We have begun from scratch when a network of professionals, Ph.D. holders, and highly skilled personnel bring to the business table their practical and academic years of experience to form up a concrete blueprint on which the company has been designed. Since 2020, we offer a combination of expertise, proficiency, and commitment, leveraging our deep industry experience and applying analytical rigor to deliver exceptional results for companies. We proudly provide top-class consulting and training services for a wide range of industries around the world. A well-equipped team, advanced tools, and modern methodologies are some of what we correctly utilize to offer our clients what makes them the best in their fields. 

Our team is looking for aÂ Marketing Intern to join them in the upcoming weeks. This position is great for an aspiring marketing professional looking to work on business-critical projects and gain relevant work experience. 

At Brainnest, weâre committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.
 Be sure to mention the word **GLORIFY** and tag RNTQuMjE5LjIzMy4yMjU= when applying to show you read the job post completely. RNTQuMjE5LjIzMy4yMjU=This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

<div class="h3">Company Description</div>
Commuty is a fast growing Tech Startup. We’re making parking desk &amp; commuting management smarter for companies. We help employees organize their workday in the most efficient, simple and green way!
In 6 years, we worked for many types of companies, from small to big ones, such as AG Insurance, Social Lab, L’Oréal or UCB.
 We have ambitious goals for the coming months, and we need ambitious new team mates to reach them. We’d love your help here!
 
<div class="h3">Job Description</div>
You have a significant experience Office Management (HR, accounting) and.or sales support, that you’d like to use to serve a cause that matters?
You love finding creative solutions to complex issues?
You want to work with a young and dynamic team of incredibly driven people?
We have a space for you!
 
WHY WE NEED YOU
The challenges we have to meet have been more and more important over the years. We are therefore expanding our team and looking for someone to:
1.   Optimize and facilitate the administrative processes related to both accounting and contracts.
We are looking for someone with a pragmatic approach and excellent organizational skills. Someone who is not afraid of reminding us about administrative deadlines and who can collect all the required information in due time.
As Admin Manager at Commuty, you will oversee the administrative, accounting and financial activities.
 Your tasks will mainly consist of:
<ul>
<li>following up with invoices and managing customers’ and suppliers’ accounts;</li>
<li>working closely with the Account Manager to ensure customer payments;</li>
<li>tracking of (e-)mails and doing the follow-up;</li>
<li>collecting the supporting document, recording the accounting and regularly collaborating with our accounting office;</li>
<li>following up with the expenditure allocation towards certain budgets and regularly reporting to our CEO;</li>
<li>monitoring subsidy and funding applications’ processes;</li>
</ul>
 
2.    Facilitate the HR management
Your tasks will mainly consist of:
<ul>
<li>preparing salary payments and handling pay sheets;</li>
<li>communicating with our social secretariat for all questions related to HR.</li>
<li>following up with employees’ benefits in kind;</li>
<li>taking part in the onboarding of new team members and making sure the material needed is available;</li>
<li>collecting employees’ expense reports and following up with repayments;</li>
</ul>
 
 
 
<div class="h3">Qualifications</div>
<ul>
<li>a 2/5th contract as an employee or freelance.</li>
<li>Bilingual French and English or Dutch.</li>
<li>Mastering basic tools such as the MS Office suite, Odoo or another ERP or any invoicing software.</li>
<li>Willing to work either in Louvain-la-Neuve or Brussels.</li>
<li>Independent and comfortable with home working.</li>
<li>Experience as a human resources specialist or in accounting is an asset.</li>
<li>A bachelor’s degree is an asset.</li>
</ul>
 
<div class="h3">Additional Information</div>
WHAT YOU WILL GET
<ul>
<li>Tremendous growth opportunities</li>
<li>Be a part of a dynamic team focused on taking Commuty to the next level</li>
<li>Cool work environment that is caring, fun, and collaborative</li>
<li>Office in Louvain-la-Neuve &amp; Brussels, with a strong culture of remote work</li>
<li>A salary package in line with your experience and skills</li>
<li>Last but not least, the satisfaction of making a positive impact on society and employee well-being</li>
</ul>
‍
A WORD ABOUT COMMUTY
Commuty is a Belgian startup founded 6 years ago with the powerful will to make a difference and address environmental challenges of our society.
Our 1st focus is the workplace: we develop a software to improve parking &amp; desk management and boost green mobility in companies &amp; office buildings.
We make complex workplace issues become super easy to deal with, thanks to digitization and innovation. At the end of the day, we help employees organize their workday in the most efficient, happy and green way!
 
INTERESTED? 
Apply!
If your application is selected we will get in touch to organize:
<ul>
<li>Screening call of 30min</li>
<li>Case</li>
<li>In-person/videocall Case review interview of 1hr</li>
<li>Fit interview with our co-founders of 1 hour‍</li>
</ul>
Talk soon!
<img src="https://remotive.com/job/track/1334766/blank.gif?source=public_api" alt=""/>

About Nextbite

Nextbite is the only all-in-one virtual restaurant company to combine restaurant and technology expertise to help restaurants be more successful in the fast-growing off-premise dining model. Our leading restaurant technology solution, Ordermark, helps restaurants and virtual kitchens aggregate mobile orders across all the major online ordering service providers into a single dashboard and printer. Paired with this technology, Nextbite serves the on-demand revolution by creating a selection of highly visible, on-trend, delivery brands. We empower existing restaurants everywhere to serve more customers and earn more revenue.Â 
By joining Nextbite you will have a front row seat to the rapidly changing restaurant landscape and the explosive online ordering industry.Â Â 

*Nextbite has implemented a COVID-19 vaccine policy that all staff will be required to follow (with or without reasonable accommodations) in order to perform any in-person job functions or attend any in-person team events. If you have any questions on this policy, we will connect you with the appropriate People Ops team member for answers as we engage in the interview process.

About the role

Nextbiteâs Data Strategy and Analytics team is seeking a Data Analyst who will accelerate data utilization by building and validating data sets and creating stories behind the data.Â  You will transform and organize data sets,Â  analyze data trends and create digestible reports and visualizations. In this role you'll be driving the data inspection cadence with functional leaders' and providing analyses for strategic planning and ad-hoc analyses. 

This is a remote role in the following states: FL,GA,IA,IL,IN,KS,KY,MA,MD,MI,MN,NC,NJ,NV,NY,OH,OK,PA,SC,TN,TX,VA,WA, or WI

Salary range: $90,000-$95,000 annually 

As an equal opportunity and affirmative action employer, Nextbite believes in building a diverse team of talented individuals to contribute to our mission. If you think you have what it takes, but donât necessarily meet every single point on the job description, we encourage you to apply. We love to meet people that believe in our mission and can contribute to the team in different ways.Â 

Core to Nextbite's company values, we continually work to foster an environment where all are welcome, respected, empowered, and feel they can bring their whole self to work. In practice this means being an ally to those who are underrepresented, creating a safe and inclusive workforce, and ensuring our practices and processes are built to eliminate biases at every stage. We look forward to meeting you.

Our Values: Character counts. Be customer obsessed. Build something better. We win together. Be a catalyst. Be sure to mention the word **FROLIC** and tag RNTQuMjE5LjIzMy4yMjU= when applying to show you read the job post completely. RNTQuMjE5LjIzMy4yMjU=This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Our client is a leading gaming studio making games on the $50B Metaverse Roblox.
Millions play their games daily, and they seek to expand the team and reach new heights! Theyâre a female-founded, female-led, non-traditional gaming studio united by the belief and desire to dream up their own stories and worlds and create inclusive shared experiences on the metaverse.

Are you passionate about games and love Roblox? Do you dream about making amazing games utilizing your artistic skills with the worldâs fastest-growing platform?Â If so, we may have the perfect job for you!

Not your time for a move? Recommend a friend and earn 700 EUR! Contact: jobs@8bitplay.com

IMPORTANT: We will never, absolutely never send your CV and/or personal data to any of our clients without your direct consent. Submitting your CV is not equal to giving us consent to share your details with our external partners- we will always contact you upfront and ask for your agreement.

By submitting this form you give your consent for the information provided on this form to be held on computer or other relevant filing systems belonging to 8Bit Studio one and to be shared with other accredited employees in accordance with the GDPR 2018.


By submitting this form you agree that 8Bit Studio, NIP 9570949266, REGON: 36386962 processes your personal data contained in the recruitment documents supplied by you, including but not limited to your image, for the purposes of the current recruitment processes. 8Bit Studio confirms that your consent may be withdrawn anytime.

For more insight about game jobs and recruitment for game industry visit our homepage Be sure to mention the word **DAWN** and tag RNTQuMjE5LjIzMy4yMjU= when applying to show you read the job post completely. RNTQuMjE5LjIzMy4yMjU=This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Client Success Manager
3Cloud is a technology consulting and managed services firm helping clients transform their businesses and manage their operations through the power of the cloud. We leverage Microsoft Azure to help our clients speed up innovation, operate more efficiently, and be more responsive to their customersâ needs. As a Microsoft partner, we specialize in managed services, migration, cloud-scale custom application development, analytics, and DevOps â all on the Azure platform.&nbsp; 3Cloud is headquartered in Chicago with an additional office in Dallas. This is a remote based position in the US only.
Job Description&nbsp;
We are looking for a Client Success Manager to help manage grow our Azure managed services business. The role of the Client Success Manager is to ensure satisfaction of current managed services clients, and to support the development of new and existing account growth. This role provides coordination of technical support for a portfolio of our managed services clients across all dimensions of the services we provide. This is a client-facing position and requires a high level of customer service acumen, project management skills, and technology awareness.&nbsp;&nbsp;
Roles &amp; Responsibilities&nbsp;
<ul>
<li>Day-to-day management and point of contact for client escalation of technically complex and demanding client accounts.</li>
<li>Manage, coordinate and regularly communicate with assigned accounts, including weekly status and ad-hoc meetings/calls, to set expectations and negotiate priorities appropriately.&nbsp; This includes communication from C-level executives to internal IT staff.&nbsp;</li>
<li>Management of client issues, including timely resolution and the identification of remediation opportunities.&nbsp; Management and coordination of technical resources during an outage and coordination of proactive maintenance.&nbsp; Identify and resolve systemic issues to prevent them from repeating.</li>
<li>Develop consistent long-term partnerships with customers to ensure mutual success.</li>
<li>Communicate professionally and clearly in a written or verbal format with internal and external clients.</li>
<li>Effectively interact with, mentor and manage teams of engineers to ensure all client service levels are maintained and client projects are completed on time and budget.</li>
<li>Assist engineers with technical aspects of any client issue, and the evaluation, estimation and escalation of such&nbsp;issues.</li>
<li>Assist the Managed Services operations team in modifying and executing an overarching support strategy.</li>
<li>Accountability of delivering against agreed upon service levels agreements and overall service delivery of operational activities.</li>
<li>Understand the underlying technologies being used at a client to be able to provide service delivery and project management.</li>
<li>Drive the enhancement of 3Cloudâs methodologies, processes and approaches to client delivery.</li>
<li>Coach and manage engineers and actively participate in the performance expectation process.</li>
<li>Participate actively in the recruiting process.</li>
<li>Understand short and long-term client goals and objectives and recommend additional technical solutions and/or 3Cloud managed services.</li>
<li>Influence clients to increase their investment in Managed Services&nbsp;with 3Cloud via recommendations that happen through the account management process.</li>
<li>Educate customers on the Cloud Solution Provider (CSP) program and help onboard and support them through the enrollment process.</li>
<li>Help drive renewal process for existing 3Cloud Managed Services clients and understand business needs of existing clients to introduce and sell additional 3Cloud Managed Services offerings or professional services projects.</li>
<li>Support presales conversations with new prospects regarding Managed Services.</li>
<li>Create proposals, pricing estimates and SOW for renewals of existing clients or assisting with new client opportunities.</li>
<li>Accountable for client retention, satisfaction and revenue growth.</li>
<li>Support the Managed Services team through the annual Azure Expert MSP audit.</li>
</ul>
Qualifications&nbsp;
<ul>
<li>Bachelor of Science in Computer Science, MIS, Business or similar degree</li>
<li>6 + total years of progressively responsible roles relating to technical services and client-facing in the managed services industry.</li>
<li>2+ years as a client-facing manager in the managed services industry.</li>
<li>Experience with cloud platforms and technologies and experience working with on-prem infrastructure environments (virtualization, storage, networking, Microsoft infrastructure, etc.).</li>
<li>Experience operating in the Microsoft ecosystem and/or with the Azure platform.</li>
<li>Experience in IT Service Management, Operations, or processes improvement and definition.</li>
<li>Experience in IT&nbsp;strategy, business requirements gathering, project management, IT roadmaps and&nbsp;advisory.</li>
<li>Experience working in a cross-functional and fast-paced team environment overseeing delivery teams and measure against defined KPIs.</li>
<li>Must have a desire and to develop new business and manage client relationships.</li>
<li>Passion for client service and creating great client experiences, with an attitude of âgoing above and beyondâ to exceed expectations.</li>
<li>Strong analytical, problem solving, and quality experience.</li>
<li>Excellent organizational and multi-tasking skills with high attention to detail.</li>
<li>Excellent communication skills: verbal, written and presentation.</li>
<li>Thoroughly and accurately understand issues and analyze the problem in a systemic fashion.&nbsp;</li>
</ul>
&nbsp; Be sure to mention the word **DIVERSIFIED** and tag RNTQuMjE5LjIzMy4yMjU= when applying to show you read the job post completely. RNTQuMjE5LjIzMy4yMjU=This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

<div class="h3">Company Description</div>
Improving healthcare through innovative technology is at the core of Intelerad’s work. Our scalable medical imaging platform connects clinicians to a powerful imaging ecosystem that is fast, smart, and tapped into the data they need, no matter their location. We’re focused on delivering a best-in-class medical image management solution that improves provider efficiency, decreases the cost of healthcare, and improves the overall health of populations.  
Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 800 employees located in offices across six countries. The company empowers nearly 2,000 healthcare organizations around the world with the speed, scalability, and simplicity needed to increase business performance while, most importantly, improving patient outcomes. Intelerad’s modern enterprise solutions have been acknowledged by a Best in KLAS recognition, ranking #1 for PACS Asia/Oceania in the 2021 Best in KLAS: Global Software (Non-US) report.
 
<div class="h3">Job Description</div>
Job Summary:
We are looking for a Software Test Engineer to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches with the goal of ensuring our products function correctly. This position works collaboratively cross-functionally with multiple teams including Product, Engineering, and Customer Success to deliver a high-quality product.
 Supervisory Responsibilities:
 
<ul>
<li>
None
</li>
</ul>
Duties/Responsibilities:
 
<ul>
<li>
Participate in the full testing life cycle, including requirements validation, test planning, and test case identification/development, development of test automation framework, functional testing, performance testing and user acceptance testing
</li>
<li>
Collaborate with stakeholders to formulate testing scenarios and facilitate testing
</li>
<li>
Work as part of an Agile Scrum team to ensure a successful product delivery
</li>
<li>
Suggest and negotiate product testability enhancements and process improvements
</li>
<li>
Ensure traceability from business requirements and technical specifications to test conditions and problem reports
</li>
<li>
Evaluate product code according to specifications
</li>
<li>
Create logs to document testing phases and defects
</li>
<li>
Work with cross-functional teams to ensure quality throughout the software development lifecycle
</li>
<li>Conform to company standard operating procedures</li>
</ul>
 
<div class="h3">Qualifications</div>
Required Experience/Skills:
 
<ul>
<li>
Up-to-date knowledge of software test design and testing methodologies
</li>
<li>
1 - 3+ years experience as a Software Tester or data analysis
</li>
<li>
Experience in project management and QA methodology
</li>
<li>
Familiarity with Agile frameworks and regression testing
</li>
<li>
Working knowledge of test management tools and software (e.g. Xray, postman, squash)
</li>
<li>
Ability to work in a fast-paced environment with minimal supervision
</li>
<li>
Productive self-starter, proactive, organized
</li>
<li>
Sense of ownership and pride in your performance and its impact on the company’s success
</li>
<li>
Ability to handle multiple tasks simultaneously
</li>
<li>
Attention to detail and strong organizational skills
</li>
<li>
Strong problem-solving and critical thinking aptitude
</li>
<li>
Good time-management skills
</li>
<li>
Fluency in English, excellent communication skills
</li>
</ul>
 
Desired qualifications:
 
<ul>
<li>
Familiarity with the Agile and Scrum methodology and tools (Jira, Confluence)
</li>
<li>
Experience testing secure, scalable &amp; resilient client/server applications
</li>
<li>
Experience using relational databases/PostgreSQL, REST API, and SAAS technologies
</li>
<li>
Knowledge of DICOM, HL7, medical imaging and radiology workflows
</li>
<li>
Knowledge of various open-source automation tools
</li>
<li>
Experience with distributed teams
</li>
</ul>
 
<div class="h3">Additional Information</div>
All applicants meeting minimum qualifications will be required to complete a 30 minute online assessment as part of your application.
<a href="https://www.intelerad.com/en/press-releases/ambra-aquisition/" rel="nofollow">Intelerad and Ambra Health Combine to Form the Global Industry Leader in Cloud PACS and Enterprise Imaging</a>
<a href="https://www.intelerad.com/en/press-releases/strategic/" rel="nofollow">Intelerad Partners with Strategic Radiology to Bring Innovative Medical Image Management Solutions to More than 1,300 Radiologists Across the US</a>
Meet Intelerad’s Leadership Team: <a href="https://www.intelerad.com/en/about/leadership-team/" rel="nofollow">https://www.intelerad.com/en/about/leadership-team/</a>
#LI-remote
<img src="https://remotive.com/job/track/1336338/blank.gif?source=public_api" alt=""/>

Our team is growing fast and looking for a DevOps (Platforms) Engineer with 2+ years of experience who is passionate about their craft. If you enjoy working in an environment where data-driven decision making and continual learning &amp; experimentation rule the roost, then you’ll love working at Fuel50. You’ll be working closely with other Platform Engineers and Software Engineers on solving business and customer problems using the latest technologies, all in a relaxed team environment and from anywhere in New Zealand.
You’ll be given the latest tools to do your job well, and plenty of flexibility around your working day, and the opportunity to learn from some of the best in the business. This is a relaxed, team environment that values outcomes over output. We have a modern tech stack and offer the opportunity for each engineer to develop their career and build their knowledge in emerging AI technologies.
Our team has a well-established engineering culture, and we invest into each and every team member’s career via a Pluralsight subscription and time to spend on learning. We follow top-notch development techniques with cross-functional teams, CI/CD, E2E Tests, and a lot more – making this an excellent environment for experimenting and testing new technologies and practices.
Requirements
<ul>
<li>Experience with Terraform 0.12+</li>
<li>Ability to deliver high quality shell scripts, lambda functions and IAC scripts as needed to maintain servers and reporting and monitoring systems</li>
<li>Good experience of securing cloud IaaS platforms, around network security and hardening of Linux platforms</li>
<li>Experience with AWS and security features that can be incorporated into the overall platform</li>
<li>Enhancing monitoring systems using AWS tools and integrating 3rd party vendors to ensure rapid reporting detection and response to any alerts (security or ops related)</li>
<li>Experience with continuous integration, continuous delivery practices. (We use Buildkite).</li>
<li>A good understanding of modern Linux operating systems</li>
<li>Understanding of Docker or other container orchestration techniques.</li>
</ul>
 
About Fuel50 
Fuel50 is an international, high-growth tech company. Our award-winning AI talent marketplace platform exists to improve the lives and careers of people everywhere by empowering forward-thinking companies to deploy career growth and talent mobility initiatives to attract and retain talent while boosting engagement and productivity. In other words, we are at the forefront of changing how people work and how organizations empower their people.
Our tech is global and has touched careers across 100+ companies in 13+ languages and 25+ countries. Our clients are some of the biggest brands in their respective industries. And, most importantly, we practice what we preach and believe everyone should be in a job they love (including you!).
Fuel50 is immensely proud of our strong team culture, where our people (or “Fuellies”) come first. Our vision and values are inclusive and transparent and built upon quarterly business objectives that drive our growth, encourage goal setting, and celebrate milestones every step of the way.
The Fuel50 vision has resonated with investors across NZ, Australia, UK, and the USA - supporting our global growth and helping us become the pioneers in this fast-growing talent space.
We are also a socially responsible company. We work with charities that help women and minority groups land on their feet through career coaching and support.
Benefits
As well as our day-to-day responsibilities, all Fuellies play an integral part in growing our culture with us and ensuring that Fuel50 remains an inspirational and amazing place to work. Some additional benefits are:
<ul>
<li>Day off on your birthday and your Fuel50 anniversary.</li>
<li>Refuel days - a chance to take a day off once a quarter to rest, relax and refuel yourself.</li>
<li>2022 Employee Incentive Scheme</li>
<li>Employee Stock Options Plan (ESOP).</li>
<li>Flexible working times and remote working (as above) - we're very supportive of school commitments, traveling in off-peak hours, looking after the kids, and all that jazz.</li>
<li>Investing in you with career and development planning, using our very own Fuel50 software and online Fuellie University.</li>
<li>A very progressive parental leave policy - get extra flexibility and time off on top of what your local government already mandates.</li>
<li>Comprehensive fully subsidised Health Insurance with Southern Cross.</li>
<li>Family and friends pizza nights once a month (if you live nearby HQ) - bring your best mate, significant other, kids, or yourself for pizza, table tennis, and pool.</li>
</ul>
What is it like to be a Fuellie?
We know that having the right people with the right attitude and behavior is a big part of what makes us successful. Living our values is an important part of being successful in this role.
<ul>
<li>We have a culture around continuous (but super friendly) feedback and recognition - be part of a family-like team that is working towards a common goal and helping each other every step of the way.</li>
<li>We have #SuperheroAwards at every quarterly sprint meeting and every weekly team meeting includes spontaneous recognition and shout-outs across the business.</li>
<li>We'll have your back when you need help - your colleagues want to see you succeed and work hard to help you do so.</li>
<li>We work hard and deliver amazing results to our clients - when you see our amazing feedback, you'll be proud to be a Fuellie.</li>
<li>Amazing coffee - it really is, some of our team have even come to HQ on a Saturday just to get their fix!</li>
</ul>
Application Process
If this sounds like you, then please apply. If you’re not sure you're ready or perhaps you don't meet all requirements yet, please apply anyway. We'll review every application that we get.
This role is based in New Zealand, as a result candidates must hold the relevant right to work in NZ i.e. Citizenship or a work visa at time of application. 
<img src="https://remotive.com/job/track/1325445/blank.gif?source=public_api" alt=""/>

This role is primarily to oversee and monitor the movement of parcels from the merchant through the hub and successfully to the carrier. This involves actively visiting and working within a 3PL environment. Visiting merchants to train in the process to their operatives for merchant hub, hybrid and Global-e hub solutions. Liaising with the Tech Team to solve issues and answering CS queries through Zendesk. You will also be expected to work on all carrier exception reporting. You will need to be able to work well in a team but also be confident in working alone and making decisions. 
This role is remote, but candidates must live within the Columbus, Ohio area.  Business travel throughout Texas, Tennessee, New York, and other central merchant locations will be required for trainings and meetings as needed.
Requirements
<ul type="disc">
<li>Bachelor’s Degree preferred</li>
<li>0-2 years’ experience</li>
<li>Strong business and financial acumen</li>
<li>Strong analytical skills</li>
<li>Ability to work effectively as part of a team and independently</li>
<li>Ability to effectively solve problems</li>
<li>Creative and able to adapt quickly to change</li>
<li>Strong written and verbal communication skills</li>
<li>Strong organization and time management</li>
<li>Proven abilities to manage multiple accounts at a time</li>
<li>Proven track record of exceeding expectations</li>
<li>Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level</li>
</ul>
<img src="https://remotive.com/job/track/1333386/blank.gif?source=public_api" alt=""/>

<div class="content-intro">AssemblyAI is an AI company - we build powerful models to transcribe and understand audio data, exposed through simple APIs.Hundreds of companies, and thousands of developers, use our APIs to both transcribe and understand millions of videos, podcasts, phone calls, and zoom meetings every day. Our APIs power innovative products like conversational intelligence platforms, zoom meeting summarizers, content moderation, and automatic closed captioning.Weâve been growing at breakneck speed, and are backed by leading investors including Y Combinatorâs AI Fund, Patrick and John Collision (Founders of Stripe), Nat Friedman (Former CEO of GitHub), and Daniel Gross (Entrepreneur &amp; Investor in companies including GitHub, Uber, Coinbase, SpaceX, Instacart, Notion, and Cruise Automation).AssemblyAIâs Speech-to-Text APIs are already trusted by Fortune 500s, startups, and thousands of developers around the world,Â with well-known customers including Spotify, Algolia, Dow Jones, The Wall Street Journal, and NBCUniversal.Â As part of a huge and emerging market, AssemblyAI is well on its way to becoming the leader in speech recognition and NLP.Join our world-class, remote team and help us build an iconic deep learning company.<h2>Our Team</h2>We are a fully remote team made up of problem solvers, innovators and top AI researchers with 20+ years of experience in Machine Learning, Speech Recognition, and NLP from places like DeepMind, Google, Meta, Amazon, Apple, and Cisco.Â Our culture is super collaborative, low-ego, transparent, and fast-paced. We want to win - and have a flat organization where everyone can openly share ideas (regardless of their title or position) in order to get the best idea.As a remote company, our team members are given a lot of trust and autonomy to work where and how they want. We look for people to join our team who are ambitious, curious, and self-motivated, and we put a lot of trust and autonomy into everyone on our team.Â We want to empower everyone to do their best work with whatever tools, structures, or resources they need to perform at their highest potential.</div><h2>The Role</h2>AssemblyAI is growing quickly, and weâre searching for a seasoned technical account manager who will play a key role expanding and building relationships within our strategic accounts. This role will build a solid Account Management foundation, then help build and scale a World-Class team to support our rapid growth. With significant investment and strong leadership, itâs the perfect time to join the AssemblyAI team.In this role youâll have the opportunity to:<ul><li>Serve as the primary point-of-contact for our customers post-sale.Â You will host regular customer meetings with key accounts (QBRs, office hours, etc.) and manage the full customer life-cycle post-sale. You will combine customer feedback with AssemblyAIâs go-to-market strategy to make strategic recommendations on product prioritization in both the short and long term.</li><li>Ensure customer success &amp; identify upsell opportunities within strategic enterprise accounts.Â You will Identify blockers and issues that prevent customers from integrating, deploying, ramping up, or otherwise being successful with AssemblyAI in their product. You will identify key accounts for upsell and expansion opportunities, as well as Identify at-risk accounts to come up with initiatives and strategies to prevent churn.</li><li>Setup better processes and procedures for monitoring and managing customer success and health.Â You will help develop account management processes tailored toward our enterprise customers, including demos, collateral, videos and other content to ensure new customer implementations happen speedily and successfully.</li></ul><h2>Requirements</h2><div class="styles--2kg4_"><ul><li>3+ years of account management experience in developer tools and/or technical products for developers (for eg APIs)</li><li>Experience working at a fast growing Developer Tools and/or SaaS startup</li><li>Experience building and scaling an Account Management team, from hiring/onboarding to building the process/tooling required</li><li>Experience working, and establishing relationships, with key stakeholders within enterprise accounts in engineering, product, and AI (e.g. CTO, CPO, etc.)</li><li>A strong command of how to leverage a flexible API-driven platform to achieve a differentiated partner product; ability to build trust with a developer audience</li><li>Experience expanding and building new relationships with senior line of business owners and executive stakeholders to understand and uncover new opportunities</li></ul><h2>Skills</h2><ul><li>Thrives in a high energy, fast-growth startup environment with many priorities and have the ability to effectively manage your own time</li><li>Strong empathy for developers and patience to help them solve their problems</li><li>You are a self-starter, well organized, creative, results-oriented, quality minded and a team-first player</li><li>Excellent written and verbal communication on highly technical topics</li></ul></div><div class="content-conclusion"><h2>Benefits (US)</h2><ul><li>Competitive salary + quarterly bonus </li><li>1.25x bonus multipliers for exceeding expectations</li><li>Equity</li><li>401,</li><li>100% remote team</li><li>Unlimited PTO</li><li>Premium Healthcare (100% Covered for you + dependents)</li><li>Vision &amp; Dental Care</li><li>$1K budget for your home office setup</li><li>New Macbook Pro (or PC if you prefer)</li><li>3-4x/year company paid team retreat</li></ul></div> Be sure to mention the word **EXCELLED** and tag RNTQuMjE5LjIzMy4yMjU= when applying to show you read the job post completely. RNTQuMjE5LjIzMy4yMjU=This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

<div>
Technical Writer
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</div>
<div>
Job Description
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Adarga creates and designs powerful AI (Artificial Intelligence) analytics technology that helps you analyse vast amounts of data and enables you to discover the deep insights that drive faster, better decisions. We are searching for a Technical Writer to join our dynamic and fast-paced team in Bristol/London/Remote. We are a remote first organisation with 90 people based across the United Kingdom.
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The Role
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We are increasing our customer base and revising all our customer documentation and processes.
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Your role is to work amongst our teams of developers and the Adarga Leadership Team to create effective customer facing documentation, including website content management. You will need to understand the technical details of our products and processes, and be able to translate that into clear, concise non-technical language.
</div>
<div>
We have some tight deadlines to meet, and you will be creating documentation from scratch. You will need to hit the ground running, be proactive in seeking out the information you need from across the team, and be super-good at manipulating information: editing, clarifying, discerning what is useful (and what is not) according to the needs of the documentation.
</div>
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Reporting into Customer Operations but also tasked by Marketing, this is a fantastic opportunity for a candidate with the right experience to apply their knowledge in an exciting technology-led company. Working in a relaxed and collaborative environment, creating documentation from scratch you will have the opportunity to have a massive impact on our outward-facing customer communications and technical documents.
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What will you be doing?
</div>
<div>
 
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<ul>
<li>Develop, research, and create comprehensive documentation, mostly externally facing, for our products according to technical and legal standards</li>
<li>Obtain a deep understanding of our products to translate complex product information into simple, polished, and engaging customer-focused content</li>
<li>Write user-friendly content that meets the needs of the target audience, our customers, and sets them up for success</li>
<li>With the Marketing Team, create website content for our products pitched at an appropriate technical level for our customers and audiences, adhering to our brand guidelines and tone of voice</li>
<li>Be able to advise and recommend on Content Management System platforms</li>
<li>Investigate and define current processes then develop innovative approaches to clarify, define and communicate these to our customers</li>
<li>Work alongside the Marketing team, CISO, CTO (Chief Technology Officer), development teams and Customer Operations</li>
<li>Independently speak to subject matter experts to write procedure manuals, technical specifications, and process documentation</li>
<li>Work with the teams to identify, deliver and maintain all documentation repositories, and suggest best practice for a centralised storage and knowledge base.</li>
<li>Create, and maintain architecture diagrams</li>
<li>Develop content for maximum usability in a consistent manner</li>
</ul>
<div>
 
</div>
<div>
 
What will you need?
</div>
<div>
 
</div>
<ul>
<li>Able to work independently to gather information from subject matter experts and proactively seek out information from across the company</li>
<li>Prior industry experience as an effective technical writer</li>
<li>Proven ability to quickly learn and understand complex topics</li>
<li>Superior communication skills, with a keen eye for detail</li>
<li>Ability to grasp complex ideas and processes and translate into clear approachable text with a clear purpose and audience</li>
<li>Previous experience writing documentation and procedural materials</li>
<li>Experience managing large bodies of information</li>
<li>Ability to use Confluence and SharePoint</li>
<li>Content Management System experience</li>
</ul>
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</div>
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Contact
</div>
<div>
<a href="mailto:careers@adarga.ai" rel="nofollow" target="_blank">careers@adarga.ai</a> 
</div>
<div>
Find out more about Adarga: <a href="https://adarga.ai/careers%E2%80%AF" rel="nofollow" target="_blank">https://adarga.ai/careers </a>
</div>
<div>
 
</div>
<div>
Adarga Benefits
</div>
<div>
<div>
<ul>
<li>Hybrid working model available (We are a remote first organization)</li>
<li>Adarga anywhere scheme offers you the chance to work wherever you like for part of the year</li>
<li>Generous holiday package with an opportunity to buy and sell holiday</li>
<li>Adarga share scheme available for all employees</li>
<li>£1000 annual training budget</li>
<li>Culture of knowledge sharing with Team Lunch and Learns</li>
<li>Innovation Time- Collaborate with like-minded colleagues on projects that are important to you and the business</li>
<li>Company MacBook</li>
<li>Competitive Pension Scheme</li>
</ul>
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Diversity &amp; Inclusion at Adarga
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<div>
Adarga recruits, trains, promotes &amp; employs regardless of race, background, gender, color, religion, disability, age, gender identity or any other protected status. In addition to this, we actively promote and encourage diversity of thought through multiple avenues. Adarga is dedicated to building and maintaining an inclusive environment where people feel valued, appreciated, and free to be themselves without prejudice.
</div>
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</div>
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Recruitment company statement 
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<div>
We approach everything with transparency and integrity. To avoid wasting anyone’s time, here is our policy on working with recruitment companies: 
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<div>
 At present, we are not working with any new recruitment agencies, because we only want to work directly with individual applicants who can contact our People Team through <a href="mailto:careers@adarga.ai" rel="nofollow" target="_blank">careers@adarga.ai</a>   <a href="https://www.datocms-assets.com/8553/1644924094-2008-recruitment-privacy-notice.pdf" rel="nofollow" target="_blank">Recruitment Privacy Policy</a>
</div>
<img src="https://remotive.com/job/track/1339517/blank.gif?source=public_api" alt=""/>

<div class="h3">Company Description</div>
What makes Cognizant Netcentric a great fit for you? 
At Cognizant Netcentric, we come to work every day with the mission of leveraging cutting-edge technology to create memorable digital experiences for the world’s leading brands. And we do it as a diverse, global community of over 1500+ Adobe experts collaborating across countries, cultures, languages and technologies.We’re energized by an inclusive and responsive organizational culture that brings together the entrepreneurial spirit of a startup with the resources, growth opportunities and stability of a larger global organization. Holacracy is the cornerstone of how we work, empowering every individual with the power to make an impact within our organization. All this encourages us to learn and grow as individuals, and unite as a team to build innovative digital experiences that touch people’s lives.
 
<div class="h3">Job Description</div>
We are looking for an HR professional who is passionated about creating the best employee experience, likes challenges and enjoys working in an international environment. You will be the go-to person for all related Talent Management matters.
Being our Barcelona and Vigo offices your main focus, you will be supporting global HR projects too.
If you're not afraid of rolling up your sleeves and you don't rest on your laurels, then you may find this challenging work environment the perfect spot for you.
Your role:
The Talent Manager role in Netcentric is responsible for supporting our colleagues in their journey, through a diverse range of activities which ensure an overall great employee experience.
<ul>
<li>Provide ongoing guidance to employees regarding policies and procedures being the first point of contact for all day-to-day HR queries</li>
<li>Anticipate, identify and facilitate resolution of employee relations topic</li>
<li>Act as a coach, providing appropriate support and feedback to leaders and employees within the organisation</li>
<li>Act as internal advisor, identifying and partnering with others as appropriate</li>
<li>Guide employees consistent with company policies/practices advocating both company and employee concerns.</li>
<li>Ensure legal compliance from the HR perspective</li>
<li>Defining and maintaining the compensation and benefits plans for the locations under scope</li>
<li>Identify process improvements, develop and implement Talent Management initiatives across Netcentric</li>
<li>You will thrive in an "all hands on deck" environment and must be adaptable to change</li>
</ul>
 
<div class="h3">Qualifications</div>
<ul>
<li>At least 4 years as an HR Manager with generalist profile or equivalent in Talent Management in a fast paced environment</li>
<li>Bachelor’s degree in Human resources or related field.</li>
<li>Experience working in a multicultural environment &amp; within a distributed team</li>
<li>Experience in fast paced IT companies</li>
<li>You're innovative and constantly looking for ways to improve upon things</li>
<li>Solid knowledge of Spanish labour law is a must</li>
<li>Experience with other european countries labour law, would be nice to have</li>
<li>Proficiency in English and Spanish</li>
<li>Outstanding communication skills</li>
<li>Must be both self-driven and a team player with a positive attitude</li>
<li>Must have strong interpersonal skills and be able to build relationships at all levels of the organization</li>
</ul>
 
<div class="h3">Additional Information</div>
At Cognizant Netcentric you get:
<ul>
<li>Permanent contract</li>
<li>30 working days of vacation</li>
<li>Flexible working hours</li>
<li>Recognition bonus system</li>
<li>Private health insurance</li>
<li>Apple work equipment</li>
<li>WFH equipment + welcome package</li>
<li>WFH monthly expenses compensation</li>
<li>Access to Udemy courses</li>
<li>Adobe certification</li>
<li>Sponsored gym membership </li>
<li>Yoga Classes</li>
<li>Tax-free benefits (ticket restaurant, kindergarten and transport)</li>
<li>A dynamic and international team</li>
<li>Everyone has a voice; we are a Holacracy organization</li>
</ul>
<img src="https://remotive.com/job/track/1334626/blank.gif?source=public_api" alt=""/>

RooksDM is a technology consulting firm based out of Chicago, IL. Our mission is to increase efficiency, reduce cost and scale businesses in the professional services industries through customizing technology and automating processes. We do this through advising, implementation and maintenance. We have experience with customizing and automating a variety of technology solutions including Microsoft Office 365 as well as connect with other applications using APIs. 
We believe in building meaningful relationships, sharing our knowledge and creating opportunities for underrepresented communities. As a minority and first-generation American owned business, we are a proud equal opportunity employer committed to a diverse workforce and encourage women and people of color to apply. To learn more, visit <a href="https://rooksdm.com/" rel="nofollow" target="_blank">rooksdm.com</a>. 
 
What We Offer: 
<ul>
<li>Working with a startup </li>
<li>Working with a diverse team </li>
<li>Flexible work schedule and work life balance </li>
<li>Ability to work remotely from anywhere </li>
<li>Ability to own the work you are doing </li>
<li>Exposure to all parts of the business </li>
<li>Working closely with the leadership team </li>
<li>Hands-on experience working across multiple technologies </li>
<li>Growth opportunities  </li>
</ul>
 
What We Look For: 
<ul>
<li>Integrity and taking pride in your work </li>
<li>Comfortable giving and receiving feedback </li>
<li>Self-starters with an entrepreneurial mindset </li>
<li>Team-oriented, communicative and open-minded </li>
<li>Flexible and can keep up with a shifting fast-paced environment </li>
</ul>
 
What You'll Be Doing: 
As a Systems Analyst/Integrator, you will be responsible for analyzing and configuring systems to support business processes, creating and documenting system specifications and communicating with clients as well as the internal technical team. This role will require technical analyst experience, strong research and technical reading comprehension skills, and the ability to clearly communicate with both external and internal stakeholders. Job responsibilities include but are not limited to: 
<ul>
<li>Researching and interviewing people about business processes and systems </li>
<li>Understanding what questions to ask and data points to look for </li>
<li>Ability to gather a lot of information, organize and analyze data and create specifications for projects </li>
<li>Researching and understanding systems and systems configurations </li>
<li>Configuring systems to support business requirements and processes </li>
<li>Facilitating clear communication between team members and clients regarding project scope and updates </li>
</ul>
 
Job Requirements: 
<ul>
<li>2+ years of working on a technology team </li>
<li>Bachelor's degree or equivalent work experience  </li>
<li>Strong knowledge of Microsoft Teams and Teams configuration </li>
<li>Strong research and technical reading comprehension skills </li>
<li>Knowledge of the MS Power Platform </li>
<li>Experience in: MS Office 365 (particularly Excel), JotForm and similar form building platforms, Project Management Tools (i.e. ClickUp), Agile Methodology  </li>
<li>Understanding how APIs work is a plus </li>
<li>Understanding how to build solutions in MS Power Platform is a plus </li>
<li>Understanding specific professional services industry platforms is a plus </li>
<li>Communicative and well-organized </li>
<li>Customer service experience is a plus </li>
</ul>
 
This is a contract position with the potential to convert to full time. Hourly rate is $30-50/hr DOE. Hours per week 20-40. 
<img src="https://remotive.com/job/track/1331374/blank.gif?source=public_api" alt=""/>

Who We AreTetraScience is the Scientific Data Cloud company with a mission to accelerate scientific discovery and improve and extend human life. The Scientific Data Cloud is the only open, cloud-native platform purpose-built for science that connects lab instruments, informatics software, and data apps across the biopharma value chain and delivers the foundation of harmonized, actionable scientific data necessary to transform raw data into accelerated and improved scientific outcomes. Through the Tetra Partner Network, market-leading vendors access the power of our cloud to help customers maximize the value of their data.What You Will Do<ul> <li>Own, prototype, and implement customer solutions</li> <li>Research and prototype data acquisition strategy for scientific lab instrumentation</li> <li>Research and prototype file parsers for instrument output files (.xlsx, .pdf, .txt, .raw, .fid, many other vendor binaries)</li> <li>Design and build data models</li> <li>Design and build Python data pipelines, unit tests, integration tests, and utility functions</li> <li>Work with the customer to test and make sure the solution fulfills their requirements and solves their need</li> <li>Coordinate project kickoff meetings; manage the customer relationship throughout the project, and conduct formal project closeout meetings</li> <li>Facilitate internal project post-mortems to identify areas of improvement on the next implementation</li> </ul>RequirementsWhat You Have Done<ul> <li>2+ years in Python and SQL</li> <li>Passionate about science and building solutions to make the data more accessible to the end-users</li> <li>Undergraduate or graduate degree in chemistry, biology, computer science, statistics, public health, etc.</li> <li>Wet lab experience or experience with scientific instruments is a strong plus</li> <li>Excellent communications skills, attention to details, and the confidence to take control of project delivery</li> <li>Quickly understand a highly technical product and effectively communicate with product management and engineering</li> <li>Strong problem-solving skills</li> <li>Intellectually curious: Unwavering drive to learn and know more every day</li> <li>Ability to think creatively on how to solve projects risks without reducing quality</li> <li>Team player and ability to "roll up your sleeves" and do what it takes to make the team successful</li> </ul>Benefits<ul> <li>100% employer-paid benefits for all eligible employees and immediate family members</li> <li>Unlimited paid time off (PTO)</li> <li>401K</li> <li>Flexible working arrangements - Remote work + office as needed</li> <li>Company paid Life Insurance, LTD/STD</li> </ul> No visa sponsorship is available for this position<img src="https://remotive.com/job/track/1335548/blank.gif?source=public_api" alt=""/>

We are a well-funded start-up that has developed and commercialized a first-of-its-kind machine learning-enabled SaaS platform that automates warranty claims processing for franchise automotive dealerships and OEMs. If you have ever wanted to work for an exciting and fast-growing company in the automotive software space then this is the job for you! We are a first-to-market leader experiencing rapid growth and are seeking an experienced Product Curator to join our team.
As a Product Curator, you will leverage your expertise with data analytics and product knowledge, design and maintain usage and conversion analytics to prioritize work, participate in the design of platform subsystems for automation and machine learning, and be responsible to prioritize, build, and maintain OEM based sets of repair templates. This position reports directly to the Director of Product.
Requirements
What You Will Be Doing
<ul>
<li>Find, organize, and curate OEM light vehicle labor and parts repair data from multiple sources</li>
<li>Communicate regularly with product stakeholders to ensure requirements and goals are achieved</li>
<li>Define, design, and document detailed product and data integration requirements</li>
<li>Design and maintain usage and conversion analytics to prioritize work</li>
<li>Build and maintain OEM-based sets of repair templates</li>
<li>Participate in the design of platform subsystems for automation and machine learning</li>
</ul>
What You Need for this Position
<ul>
<li>Accountability for work product</li>
<li>Curiosity and above-average analytical, conceptual, and troubleshooting abilities</li>
<li>Desire to learn, mentor, share knowledge, and question requirements</li>
<li>Excellent written and verbal communication skills</li>
<li>Ability to design new software systems</li>
<li>Knowledge of the National Highway Transportation and Safety Administration Recalls and Labor Time Guides</li>
<li>Experience in technology, trends, standards, and product ownership</li>
<li>Bachelor’s Degree in Information Systems, Library Science, Computer Science, or equivalent</li>
</ul>
Nice to Have
<ul>
<li>Either OEM or Automotive Dealership experience</li>
</ul>
Benefits
Top Reasons to Work with Us
<ul>
<li>100% Remote opportunity</li>
<li>Competitive salary</li>
<li>Health care, 401k, and other benefits</li>
<li>Agile / Fast Growing / Exciting company</li>
<li>Chance to work with first-of-its-kind AI/ML technology</li>
<li>Awesome company culture!</li>
</ul>
<img src="https://remotive.com/job/track/1334535/blank.gif?source=public_api" alt=""/>

Pollen VC helps app developers and digital publishers grow faster by providing credit facilities linked to revenues earned on the app stores and leading advertising networks. Our digital financing platform is used by mobile app and game developers worldwide and provides a complementary funding source to venture capital for high growth businesses.
About the Role
We are looking for a Senior Marketing Manager to lead the marketing and PR activities of Pollen VC as we further expand our business in Europe and North America. A big part of our mission focuses on app and game developer financial education and capital efficiency. We provide extensive resources for CEOs, CFOs and UA managers of app companies -- these include a suite of calculators, templates, technical articles, guides, video series and a podcast. We also regularly participate in online and offline industry events.
Working closely with the CEO, VP of Growth and an established network of trusted freelancers, the candidate will create engaging content and campaigns that build awareness and generate deal flow for our lending business. This position is fully remote and we are looking for a candidate who is based in Europe: GMT plus-minus several hours (being close to London is a plus for an occasional in-person meeting).
The ideal candidate will have 5+ years of experience in a B2B marketing role at a mobile related startup or venture fund in a fast-growing environment. They will have a clear idea of how to support the growth of a B2B business in the mobile app/game space. They have spent a few years as an individual contributor, but have managed external contractors or a small team.
We are looking for a proactive self-starter who executes fast without compromising quality. They will be “a manager of one”, not requiring heavy oversight and daily check-ins, capable of building something from scratch and seeing it through. At the outset, they will work as an individual contributor together with internal team and external partners. This role requires both strategic initiative and ability to execute against set parameters on a significant number of ongoing projects.
Responsibilities
<ul>
<li>Own content production, working together with wider team to deliver key content pieces to our blog, partner blogs and social media</li>
<li>Create and manage engaging email newsletter for our customers, partners and prospects</li>
<li>Work with partners to create engaging video and podcast content alongside written content on our blog</li>
<li>Manage our network of freelancers and external PR consultants</li>
<li>Manage our CRM platform working with our BDM</li>
<li>Plan and execute online and offline events</li>
</ul>
To be successful in this role, you should have hands-on experience with web analytics tools and be able to turn creative ideas into effective advertising projects. Ultimately, you will help us build and maintain a strong and consistent brand through a wide range of online and offline marketing channels.
Requirements
<ul>
<li>Proficiency / native level communication in English (oral and written)</li>
<li>About 3 to 7 years of experience in a marketing role within a start-up, agency environment or venture capital</li>
<li>Previous experience in the mobile gaming/apps industry and a good understanding of the ecosystem</li>
<li>Understanding of F2P and subscription business models</li>
<li>Experience with setting up and managing marketing automation systems</li>
<li>Experience managing B2B email marketing newsletters</li>
<li>Familiarity with SEO best practices</li>
<li>Outstanding communication skills – both written and verbal</li>
<li>Analytical, curious mindset and desire to look for new ways of solving problems</li>
<li>Meticulous attention to detail and adherence to brand guidelines</li>
<li>Excellent ability to work with leading marketing automation platforms (eg MailChimp) and graphics package knowledge (eg Canva, Figma, etc)</li>
<li>Excellent time management skills and an ability to prioritise</li>
<li>Process and detail oriented and constant desire to improve</li>
<li>This role is open to candidates residing in Europe (ideally Western Europe) - you will interact with team members on GMT and CEST, and Pacific Time, which requires occasional evening work #LI-Remote</li>
</ul>
Your Team
Colleagues on your team include VP of Growth &amp; Analytics, Business Development Manager, and our small network of trusted contractors. You will also work closely with the CEO on certain projects.
What Will You Do Once Hired
In 1 month you will:
<ul>
<li>Develop a deep understanding of our business</li>
<li>Review previous department work done</li>
<li>Inherit a list of marketing projects and create a execution plan</li>
<li>Develop working relationship with colleagues</li>
<li>Own weekly content and email marketing responsibilities</li>
<li>Own SEO project</li>
<li>Start developing paid marketing strategy together with VP of Growth</li>
</ul>
In 3 months you will:
<ul>
<li>Complete the list of inherited projects and move on to the planning and execution of new initiatives</li>
<li>Develop new marketing initiatives geared towards brand awareness and business development</li>
<li>Support internal teams on marketing support of ongoing projects</li>
<li>Own our content &amp; event framework</li>
<li>Own paid marketing strategy execution</li>
</ul>
Benefits
Working at the cutting edge of digital lending. We offer competitive salary and performance linked compensation and equity participation from day one.
 
PLEASE NOTE THAT POLLEN VC ONLY RECRUITS DIRECTLY - WE DO NOT RECRUIT THROUGH AGENCIES.
<img src="https://remotive.com/job/track/1334767/blank.gif?source=public_api" alt=""/>

When it comes to product marketing PMA’s the biggest fish in the pond. We unite 1,000s of product marketers (40,000+ at the time of writing) around the world and each and every one of those members have a shared mission: to drive demand, adoption, and the overall success of their products, and awareness of the role.
Between our courses, community, membership plans, and events, there is an incredible amount of content for our customers to discover and our customer success team exists to help them navigate all that we offer, realize the value and reach their goals. 
As a growing team serving an established base of loyal customers the opportunities to contribute, learn and grow really are limitless. 
 
<ul style="min-height: 1.5em;">
<li>
Providing exceptional frontline support to our global customer base daily, working with customers to resolve their inbound queries via email and live-chat.
</li>
<li>
Contribute to a first-class customer experience by providing quick and seamless support and expert advice. 
</li>
<li>
Help shape customer support strategy and create playbooks for a growing function.
</li>
<li>
Become an expert on our product suite so you’re able to confidently provide technical support to our customers and recommend the right products at the right time.
</li>
<li>
Create, review, update and optimise our FAQs, help articles and automations to ensure our customers find what they need quickly and easily.
</li>
<li>
Analyze data and work to improve key metrics like response times and customer satisfaction in line with customer success team goals.  
</li>
<li>
Gather, synthesize and deeply build a deep understanding of customer feedback. share with the wider team and work to ensure we’re constantly improving and delivering on what customers want.
</li>
<li>
Assist the customer success team and contribute to comms and engagement strategies. 
</li>
</ul>
 
Key requirements:
 
<ul style="min-height: 1.5em;">
<li>
1 year+ experience in a customer support or success role. 
</li>
<li>
Proven experience supporting and engaging customers at scale
</li>
<li>
Highly organized - you’ll be juggling several ongoing projects week in, and week out. With each connected to paying customers, accuracy and punctuality are essential. 
</li>
<li>
Comfortable owning your own workload and confident holding other people accountable to their deadlines.
</li>
<li>
Strong communicator - from our customers to your colleagues, you’ll be working very closely with lots of people.
</li>
<li>
Team player - success doesn’t happen in a vacuum, we need everyone in the org to be rallied around the same goals and help each other out to achieve them.
</li>
<li>
Adaptable -  Being a startup, things here move quickly and you’ll be thrown last-minute curveballs. We enjoy it. We need you to, too.
</li>
<li>
Creative problem-solver - we know that processes can always be improved. We’re looking for someone who can think on their feet, solve problems, and identify opportunities.
</li>
<li>
Tech-savvy - we lean on lots of different apps and while we’ll obviously onboard you on each, we’re looking for a quick learner who can show us a thing or two, too!
</li>
<li>
Experience using Intercom would be a big asset
</li>
</ul>
 
Location Information: 
As we have a large and growing customer base in the US, we are looking to hire our very first Customer Support Executive in The States. The role will be 100% remote with the opportunity to work collaboratively and cross-functionally with the team in our London HQ.
 
Company Benefits:
<ul style="min-height: 1.5em;">
<li>
Competitive Salary
</li>
<li>
Extra day off on your birthday
</li>
<li>
Flexible hours and early summer finishes
</li>
<li>
New tech gear: laptop, screen, mouse, keyboard. We got you covered
</li>
<li>
Company social events
</li>
<li>
A unique opportunity to join a fast-growth scale-up, unparalleled learning opportunities, with excellent opportunities for progression
</li>
<li>
25 days holiday (excl. public holidays)
</li>
<li>
Work from home opportunities
</li>
<li>
Sociable and supportive team (and an office dog)
</li>
<li>
Free coffee and tea, snacks fruit, and treats
</li>
</ul>
 
 
 
<img src="https://remotive.com/job/track/1333947/blank.gif?source=public_api" alt=""/>

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