As a Vietnamese Crypto Community Manager, you should be an exceptional ‘people person with great customer service skills.
What makes you qualified?
• Minimum 2 - 3 years of experience as a Community Manager or equivalent role, communicating with international clients through a platform
• Knowledge of the cryptocurrency industry
• Outstanding written communication skills
• Relevant experience leading and/or training a team of moderators
• Ability to generate and analyze customer & internal reports
• Excellent problem solving and analytical skills
• Aptitude for learning new technologies quickly
• Extremely detail-oriented and highly organized
• Ability to work shifting schedules as required
• Fluent communication skills in Vietnamese and English language
What does a typical day look like?
• Management of the Telegram / Discord community
• Build the community engagement strategy and put campaigns and measurement capabilities in place
• Actively respond to all questions and comments across key platforms with the goal of increasing active conversations within our channels
• Working with other community moderators to proactively push new content (blog posts, videos, white papers, etc.) on a regular basis to help drive the conversation
• Manage the ambassador program and encourage them to help spread our content through their channels to increase the reach of our content
• Actively measure results of campaigns and quickly iterate on strategy and tactics to optimize the growth of our community
What's in it for you?
• 100% Remote Work
• Performance-based incentives
• Work schedule: Morning / Shifting as needed
As a Vietnamese Crypto Community Manager, you should be an exceptional ‘people person with great customer service skills.
What makes you qualified?
• Minimum 2 - 3 years of experience as a Community Manager or equivalent role, communicating with international clients through a platform
• Knowledge of the cryptocurrency industry
• Outstanding written communication skills
• Relevant experience leading and/or training a team of moderators
• Ability to generate and analyze customer & internal reports
• Excellent problem solving and analytical skills
• Aptitude for learning new technologies quickly
• Extremely detail-oriented and highly organized
• Ability to work shifting schedules as required
• Fluent communication skills in Vietnamese and English language
What does a typical day look like?
• Management of the Telegram / Discord community
• Build the community engagement strategy and put campaigns and measurement capabilities in place
• Actively respond to all questions and comments across key platforms with the goal of increasing active conversations within our channels
• Working with other community moderators to proactively push new content (blog posts, videos, white papers, etc.) on a regular basis to help drive the conversation
• Manage the ambassador program and encourage them to help spread our content through their channels to increase the reach of our content
• Actively measure results of campaigns and quickly iterate on strategy and tactics to optimize the growth of our community
What's in it for you?
• 100% Remote Work
• Performance-based incentives
• Work schedule: Morning / Shifting as needed
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