The Talent Acquisition (TA) Lead is responsible for planning, developing, and implementing an effective Talent Acquisition strategy for Chronos Agency. This role ensures we do not only attract but retain top talents in the market.
This individual must be able to forecast and understand talent needs in the organization and devise long-term recruiting tactics to address present and future hiring needs.
While being hands-on in full-cycle recruiting, the TA Lead is responsible for overall TA performance and reports directly to the HR Manager (Head of HR).
This person leads and executes Employer/Talent Branding programs and initiatives to boost awareness of Chronos as a company and continuously drive interest of culture-fit candidates.
This role is ultimately accountable for customer satisfaction throughout the Talent Acquisition and New Hire Onboarding process as well as retention of TA team members.
Outcomes and Accountabilities:
- Understanding organizational and HR goals to identify talents (skills, competencies, and behaviors) critical to the company’s success
- Developing talent acquisition strategies and hiring plans, driving the full spectrum of end-to-end recruiting and selection activities
- Serving as a subject matter expert and conducting data gathering and analysis of talent needs, trends, and recognizing recruiting opportunities in both local and global markets
- Collaborating with hiring managers and business partners in identifying hiring needs, job requirements, talent profiles, role success factors, and selection criteria
- Developing and ensuring adherence to frameworks, procedures, guidelines, and standards for an effective hiring process and positive candidate experience
- Creating clear-cut job and candidate evaluation scorecards and engaging job advertisements while constantly optimizing hiring platforms to attract talent
- Producing hiring forecasts, evaluating hiring priorities, and participating in cost projection
- Sourcing potential candidates through multiple career portals, recruitment sites, job boards, and social media platforms to fill open positions and build talent pipelines for future hiring needs
- Conducting candidate screening, initial interviewing, and competency assessment, driving timely feedback exchange, and facilitating pre-employment checks for senior and hard-to-fill niche roles
- Managing hiring workflows and monitoring hiring pipelines of all job requisitions via electronic Applicant Tracking System/s (Workable and BambooHR)
- Aligning candidates with role expectations, company culture, workplace dynamics, and employee benefits
- Working with the Head of HR and Senior Total Rewards Specialist in employee retention and development
- Designing and continually enhancing recruitment programs (employee referral, campus recruitment, job fairs, etc.) across multiple regions
- Designing, planning, and executing employer/talent branding activities (e.g social media posting) to attract and engage talents in the market
- Tracking key talent acquisition metrics/KPIs for regular TA performance reporting and identifying areas of improvement
- Setting and working on achieving SMART TA objectives/OKRs and managing projects for continuous growth and improvement
- Managing, engaging, and retaining direct reports/TA team members; consistently driving them to meet and exceed hiring targets and overall performance expectations
- Researching best practices, monitoring legal developments, and evaluating emerging trends for benchmark comparisons
- Addressing hiring-related inquiries and guiding roles involved in talent assessment and selection as needed
Requirements
- At least a Bachelor’s Degree in Human Resources Management, Psychology, Communication or other related courses
- At least six (6) years of hands-on and progressive work experience in end-to-end Talent Acquisition/full-cycle recruiting in a multinational/international organization (preferably SMEs)
- Strong understanding of all selection methods and techniques
- Experience in hiring for e-commerce and digital/email marketing industries
- Experience in global hiring (specifically across AsiaPac, NA, and EU regions)
- Ability to liaise with internal departments and hiring managers in identifying talent needs and developing hiring strategies
- Advanced knowledge of effective job posting and candidate sourcing platforms, resume databases, social media, and relevant career and professional networking sites that attract A-Players
- Highly-skilled in candidate screening, competency assessment, and managing the hiring process and workflows through Applicant Tracking Systems (e.g. Workable, BambooHR)
- Adept at developing processes, procedures, and setting up systems crucial to hiring success and operational efficiency
- Experience in global benchmarking and designing and implementing Talent Acquisition programs and initiatives across multiple regions
- Successful track record in international stakeholder engagement and project management
- Experience in networking, building strong relationships as well as employer branding and recruitment marketing
- Well-versed in the latest technologies and must be savvy about systems and tools (e.g. google sheets, google slides, HR Management systems, Applicant Tracking Systems, etc.)
- Successful track record in meeting and exceeding performance targets (Fill Rate, TTF, Candidate and Hiring Manager Satisfaction, etc.)
- Highly proficient in data management, reporting, and analysis (experience in tracking key recruitment performance metrics required)
- Proven experience in people/team and performance management (leading and motivating)
- Proven ability to drive and manage TA growth and improvement projects
- Excellent communication, interpersonal skills, and presentation skills
- Excellent planning, organizational, and goal-setting skills (knowledge of OKRs is a plus)
- A results-oriented mindset and a can-do attitude
- Ability to work independently and effectively collaborate with team members and stakeholders
- Must be a quick learner, a creative thinker, and a resourceful problem solver
- You must resonate with our Vivid Vision 2023
Benefits
- Full-time Remote Work Setting
- Paid Time Off (30 days annually)
- Observance of Public Holidays
- Internet Allowance
- Health and Wellness Allowance
- Maternity and Paternity Benefit
- Loyalty Rewards
- A library of internal resources and training
- Performance-based Incentives and Bonuses
- Bi-annual all-expenses-paid company workation
- Outcome-focused Environment
- Hear what our employees say about working with us (link)