Salary dependent on location and experience, can be provided upfront.
Software Engineer - Billing
About the job
Software engineers at Discourse are generalists. In this role, your main focus will be on engineering work related to customer billing.
Discourse is primarily a hosting company that makes money from subscriptions. As the volume of transactions grows, our billing code needs to scale, serve customers around the world, and comply with regulations. We also need to monitor our subscription business and have reports that can help us make decisions.
Responsibilities
- Payment processor integration (Stripe)
- Accounting software integration
- Work on customer-facing UI
- Assist with reporting and dashboards
- Evaluate payment options to help us grow internationally
- Suggest ways to improve improve our processes and the customer experience
- Communicate with many teams, including engineering, finance, and business analysts
- Communicate with customers related to billing problems
- Participate in code reviews
About you
You work well independently and remotely with minimal amounts of day-to-day micromanagement. You should be comfortable driving a feature from the design to release. At Discourse the ability to communicate well in writing is paramount. Most of your interaction with team members will be in writing. You will also interact regularly with the public on https://meta.discourse.org. We have no central physical office, we are 100% remote.
You should be passionate about open source and comfortable with public code reviews. You should also be comfortable picking up and exploring new technologies as needed.
You have some Ruby and JavaScript experience. You have experience using APIs to integrate with external systems like Stripe. All Discourse applicants have a 10-40 hour paid trial project (over 2-10 weeks) prior to joining the team. The trial project usually involves adding a feature to Discourse or a Discourse plugin.
About our Pay & Benefits
We believe that high-quality benefits make our team more effective. We’ve been thoughtful about our benefits package which include a completely flexible schedule, 5 weeks of vacation per year, funding for a co-working stipend, and much more!
Lastly, we believe in having a welcoming workplace where people with diverse backgrounds and cultures can create something great together.
Salary dependent on location and experience, can be provided upfront.
Software Engineer - Billing
About the job
Software engineers at Discourse are generalists. In this role, your main focus will be on engineering work related to customer billing.
Discourse is primarily a hosting company that makes money from subscriptions. As the volume of transactions grows, our billing code needs to scale, serve customers around the world, and comply with regulations. We also need to monitor our subscription business and have reports that can help us make decisions.
Responsibilities
- Payment processor integration (Stripe)
- Accounting software integration
- Work on customer-facing UI
- Assist with reporting and dashboards
- Evaluate payment options to help us grow internationally
- Suggest ways to improve improve our processes and the customer experience
- Communicate with many teams, including engineering, finance, and business analysts
- Communicate with customers related to billing problems
- Participate in code reviews
About you
You work well independently and remotely with minimal amounts of day-to-day micromanagement. You should be comfortable driving a feature from the design to release. At Discourse the ability to communicate well in writing is paramount. Most of your interaction with team members will be in writing. You will also interact regularly with the public on https://meta.discourse.org. We have no central physical office, we are 100% remote.
You should be passionate about open source and comfortable with public code reviews. You should also be comfortable picking up and exploring new technologies as needed.
You have some Ruby and JavaScript experience. You have experience using APIs to integrate with external systems like Stripe. All Discourse applicants have a 10-40 hour paid trial project (over 2-10 weeks) prior to joining the team. The trial project usually involves adding a feature to Discourse or a Discourse plugin.
About our Pay & Benefits
We believe that high-quality benefits make our team more effective. We’ve been thoughtful about our benefits package which include a completely flexible schedule, 5 weeks of vacation per year, funding for a co-working stipend, and much more!
Lastly, we believe in having a welcoming workplace where people with diverse backgrounds and cultures can create something great together.
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