Service Reliability Engineer

Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine's largest network in the United States, there's an elevated level of responsibility in everything we do. We don't take that responsibility lightly and are committed to building diverse teams with an inclusive culture that can make a direct impact on the healthcare system.

One of Doximity's core values is stretching ourselves. Even if you don't check off all the boxes below we encourage you to apply. Doximity is full of exceptional people who bring their own unique experiences to work everyday and make us all better for it!

About you

• You have a background in web development (preferably Ruby on Rails or equivalent)
• You are interested in performance related problems and designing resilient systems 
• You want to become highly proficient in relational and non relational data stores
• You understand the core features of cloud providers (preferably with an understanding of how to define infrastructure as code with a tool such as Terraform)
• You enjoy collaborating with others to write excellent software and to resolve production incidents

Here’s How You Will Make an Impact

• Improve the performance and scalability of services
• Troubleshoot issues across the whole stack; ingress, application, network, databases etc
• Manage infrastructure using Terraform and Kubernetes
• Create concise postmortems in the event of an outage
• Write and maintain run-books for other engineers to leverage
• Ensure proper monitoring, alerting, and dashboarding for applications you support
• Collaborate with other engineers to make sound infrastructure decisions, improve workflow, and deploy applications ready for production
• Participate in an on-call rotation (great ratio of time on call vs off call)

About Us

• Here are some of the ways we bring value to doctors
• Our web applications are built primarily using Ruby, Rails, Javascript (Vue.js), and a bit of Golang
• Our data engineering stack run on Python, MySQL, Spark, and Airflow
• Our production application stack is hosted on AWS and we deploy to production on average 85 times per day
• We have over 500 private repositories in Github containing our applications, forks of gems, our own internal gems, and open-source projects
• We have worked as a distributed team for a long time; we're currently about 65% distributed
• Find out more information on the Doximity engineering blog
• Our company core values
• Our recruiting process
• Our product development cycle
• Our on-boarding & mentorship process

Why you want to work here/Benefits/Perks

Doximity is proud to offer industry-leading benefits. Some of our offerings include: 

• Medical, dental, vision offerings for you and your family
• 401k with matching program
• Employee stock purchase plan
• Family planning support, Childcare FSA, and parental leave
• Life, AD&D, and Disability
• Generous time off, holidays and paid company trips
• Wellness benefits…plus many more!

More About Doximity…

For the past decade, it’s been our mission to help every physician be more productive so they can provide better care for their patients. We believe that when doctors are connected, the healthcare system works better and patients benefit. Doximity enables our verified clinician members to collaborate with colleagues, stay up-to-date with the latest medical news and research, manage their careers, and conduct virtual patient visits. Today, Doximity is the leading digital platform for U.S. medical professionals, with over 80% of physicians, 50% of all nurse practitioners and physician assistants, and 90% of graduating medical students as members. 

Joining Doximity means being part of an incredibly talented and humble team passionate about improving inefficiencies in our $4.3 trillion U.S. healthcare system. We are a team of doers who solve problems everyday by treating obstacles like an adventure, and we love creating technology that has a real, meaningful impact on people’s lives. Doxers are committed to working towards a more equitable world both within and beyond our office walls. This starts by fostering an inclusive and diverse work environment where differences are valued and all employees are encouraged to bring their full, authentic selves to work daily. To learn more about our team, culture, and users, check out our careers page, company blog, and engineering blog. We’re growing fast, and there’s plenty of opportunity for you to make an impact—join us! For more information, visit Doximity.com.

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EEOC Statement

Doximity is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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