Product Designer

Company Description

At Casebook, we make software that makes people’s lives better. Our product is used by people who help people, across the entire spectrum of human services: from homeless services, to foster care, to crisis hotlines, to workforce training, to state child welfare systems, to small local health departments. Our mission is to improve outcomes in the human services sector by helping human services professionals spend more of their time with their clients and less time doing paperwork. By joining our team, you’ll help make that mission a reality.

Casebook is a fully remote company, and you are welcome to work from anywhere in the United States. Management for this role is located in the US East Coast time zone.

We are an equal opportunity employer. At Casebook, we appreciate the value of diversity, and strive to create and support a workforce representative of the population we serve. Casebook is committed to creating an inclusive and respectful environment for all employees, and does not discriminate on the basis of race, color, religion, sex, gender expression and identity, national origin, political affiliation, sexual orientation, sexual and reproductive health decisions, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.

Job Description

We’re looking for a full-time UX designer with at least 3 years’ experience building complex web apps to join our collaborative, learning-driven design team. You’ll participate in every part of the design process and be a vital part of Casebook’s product organization. 

• Participate in every part of the design process, from ideation to iteration, testing and development

• Shape the design vision of the products and features you work on, and establish short-term and long-term milestones to achieve them

• Create, test, and iterate on person-centered designs 

• Use business requirements, market research and systems thinking to assist in developing use cases, high-level requirements

• Use and contribute to a growing design system which includes component/pattern libraries, branding tone & voice style guides and guidance and governance documentation

• Conduct secondary and primary research (User, A/B tests, etc.) to validate design decisions and assumptions, with support from User Research and Product Managers.

You'll be joining an existing team of three: two senior level designers and a user researcher.

Qualifications

Baseline qualifications

• 3+ years’ experience on the job as a full-time UX designer

• Online portfolio (applicants without portfolios will not be considered)

• Experience designing web apps that actually shipped and were used by real users

• Strong prototyping skills (must have high proficiency in using Figma)

• Strong presentation skills

• Experience collaborating closely with Product Managers & Engineers

• Experience planning and conducting user research

Bonus points

• Experience designing B2B/complex business applications

• Experience in the human service space

• Experience designing for low-tech-literacy users

• Experience working with design systems

• Knowledge of Accessibility/Section 508/WCAG AA compliance

• Working understanding of CSS

• Basic working understanding of JavaScript, and in particular React

Additional Information

All your information will be kept confidential according to EEO guidelines.

Location: Remote, US only 

Reporting Information: Reports to the Director of Design Operations.

Compensation and benefits

• $100 - 110k salary

• Fully funded medical, dental and vision insurance for employees (as well as spouses/domestic partners and dependents)

• 401(k) with matching contributions

• Generous vacation, paid leave, and parental leave policies

Culture and Benefits Summary:  Casebook PBC is proud to be a certified Great Place to Work: https://www.greatplacetowork.com/certified-company/7015438