marketinghrgrowthmanagement

People Operations Specialist

Makeship
Canada

About the Company

Makeship exists to empower influencers, creators, and brands of all sizes to develop and launch limited edition products that matter to their fans. Leveraging our design, manufacturing, and marketing expertise, we work with our partners to bring their product to life through our community-powered crowd-funding platform. Each product is given a window of 21 days to be funded by the community before we produce and ship to fans worldwide. We put our brand behind every product and guarantee quality and ethical sourcing. We're profitable, have grown the team from 3 to 60+ people in under 3 years, and we’re growing at an average annual growth rate of 400%+.

About the Role

You’ll play a huge role in supporting our culture, our processes, and the future of Makeship. Every day, you’ll collaborate with the Senior People Ops Generalist to learn more about the function, and space, and watch your work make an impact (on the company and the community!).

What We Are Looking For

We are looking for a People Operations Specialist whose eager to jumpstart their career in People Ops. We are looking for an efficient People Ops who holds broad knowledge of all things human resources, talent acquisition as well as general administrative duties. As a People Operations Specialist, you will be a key member in the growth of the department and you'll report to the Senior People Operations Generalist. Did we mention that you will also be joining one of Canada's fastest-growing start-up companies!

What you Will Be Focusing On

Talent Acquisition

  • Drafting and/or reviewing job descriptions and posting to our careers page and additional job boards (LinkedIn, Indeed, etc.)
  • Assist with screening and evaluating candidate resumes
  • Coordinate and schedule candidate interviews
  • Managing our applicant tracking system (Greenhouse) to ensure that candidates are flowing through the system in a timely and efficient manner
  • Prepare and send employment agreements to successful candidates

Employee Lifecycle

  • Managing employee lifecycle changes starting from onboarding to promotions, transfers, and off-boarding
  • Drafting and issuing change letters, employee updates, and severance packages

Systems and Tool

  • Regular maintenance of our systems and tools including but not limited to BambooHR, Google Drive, Notion, CultureAmp
  • Maintain and update employee records accurately and timely in BambooHR

Benefits Administration

  • Process, maintain, and coordinate benefits administration for all new, existing, and departing employees
  • Participate in the benefits renewal process that occurs on an annual basis

HR Regulations, Policies, and Processes

  • Assisting with documenting processes, up-keeping, and developing policies and guidelines

And More!

  • Champion company events such as recognition, special celebrations, seasonal events, charitable activities, and events while engaging teams through multiple channels (in person, virtually, and remotely)
  • Provide employee support by answering questions related to their terms of employment, policies, and entitlements under applicable laws, as well as advise employees on benefit plans and eligibility requirements
  • Support the Senior People Operations Generalist with any additional administration requests, tasks, and projects
What You Bring
  • Minimum of 2 years of experience in Human Resources
  • Previous experience with an HRIS and ATS - we use BambooHR and Greenhouse
  • Bachelor’s degree in human resources is preferred
  • Startup experience is preferred
  • Personable, able to comfortably and pleasantly deal with a variety of people
  • Strong customer service skills - our employees are our customers
  • Problem-solving capabilities necessary to accomplish the duties and tasks of the position
  • Exceptional written and oral communication skills
  • Ability to effectively learn and acquire new knowledge and skills
  • Detail-oriented
  • Good organizational and time management skills
Benefits & Perks
  • Work remotely anywhere in Canada and/or access any of our hubs
  • Health and dental benefits
  • 3 weeks of paid vacation
  • 1 week of paid time off during the holidays
  • 2 mental health and wellness days
  • Paid time off on your birthday
  • Monthly phone allowance
  • $400 home office setup allowance
  • Pregnancy and parental leave top-up program
  • Learning and development opportunities
  • Employee referral program

Makeship is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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