Operations Supervisor (Coordinator)
Role Overview:
Large, aggressively growing consumer health company with a strong online presence is searching for a self-motivated, experienced Operations Supervisor to join our growing team. This is a full time remote position which can be based anywhere in the USA/Canada.
As our Operations Supervise you will provide high level support to the Operations Team within the division through the performance of a variety of tasks related to communication, administration, analysis supply chain and logistics to ensure the efficient and professional operation of the division.
If you are excited about providing day-to-day operational support, love numbers and have prior experience working with an ecommerce company (Amazon), we would love to hear from you!
Core Responsibilities:
- Work together with the operations team to ensure finished goods purchase orders are placed in a timely manner, securing the appropriate ship dates required to deliver the product when required
- Manage order processing, order maintenance and invoicing for our ecom accounts
- Ensuring that orders are fulfilled on time, accurately, and in accordance with strict partner guidelines.
- Manage day-to-day operations related to e-commerce fulfillment and returns (Sales Orders, Returns, Refunds, Shipments and Invoices entry)
- Troubleshoot and implement solutions for fulfillment issues
- Enter product line sheets, customer data, and processed orders utilizing ERP software
- Provide timely financial, inventory and sales reports as requested
- Multi-task multiple projects simultaneously, while keeping track of all deliverable and deadlines.
- Excellent follow-up and superior attention to detail is critical in this role
- Ensure data quality and completeness of all records
- Work closely with the 3rd party warehouse and align on ship dates and routing guides
- Assist in inventory and system reconciliations when necessary
- Manage organization's financial administrative responsibilities including documenting/processing accounts payable and accounts receivable.
- Review Amazon operational costs and identify ways to reduce/eliminate them through process, technology or people.
- Assist in managing our 3P partners and reporting any concerns to leadership
- Build financial models showing operational costs and analyze forecast variances to determine key variance drivers.
- Perform forecasting and planning to ensure optimal inventory levels at all times
- Effectively manage communication with Sales Ops, Manufacturers, 3PL, and carrier companies
- Prepares timely and accurate accounting transactions.
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Qualifications & Skills:
- Bachelor's degree (preferred)
- 1-3 years of working experience within operations, supply chain, and/or logistics required
- High analytic and financial acumen with a desire to problem solve
- At least 2-3 years working primarily with eCommerce platforms (Amazon) and understanding FBA processes/requirements.
- Experience with seller central
- Experience working with ERP systems, specifically Netsuite required
- Great at working cross functionally with other business units
- Proficient in Excel
- Basic A/P and A/R knowledge, basic accounting experience
- Shipstation experience
- Strong attention to detail
- Familiarity with warehouse and fulfillment practices and activities
- Ability to work in a collaborative environment with multiple key stakeholders
- Ability to problem solve and work under tight deadlines and schedules
- An inquisitive mind with a passion for problem solving
- Familiarity with project management
Benefits:
We are dedicated to fostering an engaging, collaborative, and innovative environment for our employees. Our benefits include, but are not limited to:
- Flexible paid time off
- Comprehensive health, vision, dental insurance options
- 401k participation
- Learning & development opportunities for professional and personal growth
- Exclusive employee product discounts
Additional Information:
Company is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job Type: Full-time remote
Role Overview:
Large, aggressively growing consumer health company with a strong online presence is searching for a self-motivated, experienced Operations Supervisor to join our growing team. This is a full time remote position which can be based anywhere in the USA/Canada.
As our Operations Supervise you will provide high level support to the Operations Team within the division through the performance of a variety of tasks related to communication, administration, analysis supply chain and logistics to ensure the efficient and professional operation of the division.
If you are excited about providing day-to-day operational support, love numbers and have prior experience working with an ecommerce company (Amazon), we would love to hear from you!
Core Responsibilities:
- Work together with the operations team to ensure finished goods purchase orders are placed in a timely manner, securing the appropriate ship dates required to deliver the product when required
- Manage order processing, order maintenance and invoicing for our ecom accounts
- Ensuring that orders are fulfilled on time, accurately, and in accordance with strict partner guidelines.
- Manage day-to-day operations related to e-commerce fulfillment and returns (Sales Orders, Returns, Refunds, Shipments and Invoices entry)
- Troubleshoot and implement solutions for fulfillment issues
- Enter product line sheets, customer data, and processed orders utilizing ERP software
- Provide timely financial, inventory and sales reports as requested
- Multi-task multiple projects simultaneously, while keeping track of all deliverable and deadlines.
- Excellent follow-up and superior attention to detail is critical in this role
- Ensure data quality and completeness of all records
- Work closely with the 3rd party warehouse and align on ship dates and routing guides
- Assist in inventory and system reconciliations when necessary
- Manage organization's financial administrative responsibilities including documenting/processing accounts payable and accounts receivable.
- Review Amazon operational costs and identify ways to reduce/eliminate them through process, technology or people.
- Assist in managing our 3P partners and reporting any concerns to leadership
- Build financial models showing operational costs and analyze forecast variances to determine key variance drivers.
- Perform forecasting and planning to ensure optimal inventory levels at all times
- Effectively manage communication with Sales Ops, Manufacturers, 3PL, and carrier companies
- Prepares timely and accurate accounting transactions.
Qualifications & Skills:
- Bachelor's degree (preferred)
- 1-3 years of working experience within operations, supply chain, and/or logistics required
- High analytic and financial acumen with a desire to problem solve
- At least 2-3 years working primarily with eCommerce platforms (Amazon) and understanding FBA processes/requirements.
- Experience with seller central
- Experience working with ERP systems, specifically Netsuite required
- Great at working cross functionally with other business units
- Proficient in Excel
- Basic A/P and A/R knowledge, basic accounting experience
- Shipstation experience
- Strong attention to detail
- Familiarity with warehouse and fulfillment practices and activities
- Ability to work in a collaborative environment with multiple key stakeholders
- Ability to problem solve and work under tight deadlines and schedules
- An inquisitive mind with a passion for problem solving
- Familiarity with project management
Benefits:
We are dedicated to fostering an engaging, collaborative, and innovative environment for our employees. Our benefits include, but are not limited to:
- Flexible paid time off
- Comprehensive health, vision, dental insurance options
- 401k participation
- Learning & development opportunities for professional and personal growth
- Exclusive employee product discounts
Additional Information:
Company is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job Type: Full-time remote
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