Marketing Account Manager

We’re looking for an Account Manager who will help our small business clients grow.

We are looking for a professional with 2-3 years of experience helping small businesses grow. You have experience having worked at an agency (or similar) focusing on small business clients. You helped your clients to grow their business by setting up email marketing campaigns, managing their social media, and using a variety of other practical, cost-effective marketing solutions. You are creative, can adapt to different situations quickly, handy with technology, and have great organizational abilities. 

This role is focused on our US customers, so you will need to have fluent level English (spoken and written) and excellent communication skills that enable you to forge meaningful relationships. 

 

Working hours will be during the main business hours of the North American Market. Exact hours to be discussed (CST or PST)

 

 

Responsibilities:

• Serve as account manager to hundreds of small business customers

• Conduct monthly video calls with your clients to progress them along a defined marketing program suited to their business

• Build out and iterate the marketing curriculum for small businesses

• Educate customers on the opportunities within their business sector

• Educate customers and set up marketing tools to scale their business

• Understand our customer needs and demonstrate how the UENI platform can make a positive impact on their business

• Work closely with other teams (e.g. content, product, customer support) to deliver a great customer experience

• Introduce UENI users to our different tools, services and products they can benefit from, and help onboard them where appropriate

• Develop and maintain positive customer care experience and satisfaction

• Bachelor's degree or equivalent practical experience.

• 2-3 years of experience in digital media and marketing or consulting

• Demonstrable experience with small business marketing solutions

• Experience developing relationships with potential customers

• Ability to take initiative in an ambiguous environment

• Passion for growth with excellent entrepreneurial and communication skills.

 

Why should you join us?

• You will be given responsibility from day one

• We reward success with further responsibility and competitive compensation. We give you skin in the game!

• We are a serious team of international professionals that want to change the world

• We offer an attractive equity options package - we all share a stake in UENI’s success.

• We are partnered with Google and Facebook and were selected for Facebook’s 2021 eCommerce Accelerator program

• We provide a budget to setup your remote work environment

• We offer excellent opportunities for personal growth and career development in a people-focused organization.

 

About us

Pronounced "You and I", UENI is a SaaS platform for Small Business Owners.Unlike DIY website builders that only provide a toolkit but expect the business to do all the work, we are a “We-Do-It-For-You”, combining technology with human support.

UENI provides an easy solution to help small businesses get online and grow their business. Website, SEO, Google My Business verified listing, hosting, custom domain and 1-1 coaching are just some of the services we offer, at an affordable price point.

Our goal is to simplify what small businesses need to do in order to get more visibility, customer leads, and sales.

Already trusted by over 650,000 small businesses across 11 countries, UENI is the one-stop-shop for all the tools a small business needs to grow. We are a team of 120+ people working remotely from around the world. We take pride in our professional, learning-oriented, and friendly working environment that constantly does our best in every aspect of our work.