Head of Infrastructure & Operations

We are looking for an experienced manager for our Infrastructure & Operations Team with 9 people on board. In your new role, you would be responsible for ensuring the high quality of the team’s work, and their professional growth. The team is responsible for maintaining the whole infrastructure of our SaaS product GetResponse, built with top-notch technologies. This infrastructure consists of 300+ servers and cloud resources. Monthly, over 30B emails are sent via our platform.

 

Key responsibilities:

• lead the Infrastructure & Operations Team to achieve key results - be responsible for the overall success
• work with the team on a daily basis, focusing on their talents and strengths - ensuring they are performing well, are growing, and engaged - empower, coach and mentor them, when needed; create an inspiring, cooperative and efficient agile work environment
• define, implement and improve the IT technical and operational environment for the company, both internal and outsourced, to ensure the solutions delivered meet business needs
• capacity planning
• manage the team budget

 

You may be the perfect match if you:

• are a passionate and creative modern IT manager who thinks outside the box
• are ready to work in an inspect-and-adapt & welcome-change-attitude agile environment, and focus on high quality solutions
• have a cheerful outlook, high professional standards and a strong work ethic
• inspire others with charisma and enthusiasm for technology - juniors and experts alike
• have an empathetic personality - desire to help other people grow and have experience in mentoring and coaching team members
• have very good knowledge of web application characteristics and environment
• know modern web application developer tools and stack
• have a proven track record leading an IT infrastructure & operations team through significant growth and change
• know about maintaining and scaling high availability web applications (SaaS products), built on the Linux environment
• have knowledge of infrastructure and modern cloud platforms (AWS, GCP)
• are familiar with Big Data solutions
• have knowledge of virtualization, Docker and Kubernetes
• know about the IT security aspects of infrastructure, network and applications
• have experience in leading IT projects
• are experienced in dealing with vendors and 3rd parties
• have excellent problem-solving, organizational and analytical skills
• have excellent communication skills, both written and verbal

 

Nice-to-have:

• proven track record working as a DevOps or System Administrator (Linux systems)
• experience with Business Continuity Planning
• familiarity with Agile Manifesto

 

Extra perks included:

• remote work - learn more about our remote work culture right HERE
• home office subsidies - 400 PLN per month (or equivalent) to help with your home office expenses and to maintain your well-being
• home office set up - you’ll get a one-time bonus for a maximum of 1000 PLN (or equivalent)to help set up your home office space
• private medical care for employees and their family members
• employee referral program - up to 10 000 PLN for recommending a friend
• corporate life insurance
• employee pension program (PPE)
• ESOP (Employee Stock Option Plan) with a 4-year vesting period and unconditional buyback program
• flexible working hours and no meeting days– we want to help you to adjust your schedule to your activities
• wellbeing and mental health culture - mental health helpline, sport card, yoga classes etc.
• modern equipment - most of our teams work on MacBooks
• language classes
• internal initiatives like webinars, knowledge sharing sessions, and more!