We're a fully remote 🌎 company with physical hubs in both London (🇬🇧) and New York (🇺🇸). For this role, we prioritise candidates in the UK 🇬🇧, Ireland 🇮🇪, Germany 🇩🇪
At Chronomics, we make the unseen actionable - so we’ve made it our mission to create the bio-infrastructure platform that powers end-to-end diagnostics to create truly personalised customer experiences.
We are growing very quickly and are now seeking an Head of European Operations to lead European Operations through the next phase of growth. Our Head of European Operations will drive excellence, facilitate growth at scale and work alongside both our internal teams and external partners, including our customer experience (CX) and science operations (SciOps) teams.
If you are a skilled communicator, effective leader and driven business person who can spur company growth, maintain key operational procedures, create new processes and ensure day to day operational excellence - we want to hear from you.
Who we are:
Chronomics is a tech-bio company on a mission to make biology accessible and actionable to everyone.
The world is at the dawn of a ‘bio-revolution’ - with science set to transform our lives in the coming decades. And yet today, accessing biological information - and making it actionable - is complex, costly and cumbersome.
The revolution needs an engine - and we are building it. We design and deploy ‘bio-infrastructure’ across more than a dozen verticals to simplify, speed-up and scale the use of biomarkers to improve everyday decisions.
From tele-health to travel; sleep to skincare; multivitamins to managing menopause - and many others - we partner with the world’s largest and most impactful organizations, using science to transform how they diagnose, personalize and evaluate their offerings.
With global operations and hubs in the US and Europe, we’re a team that spans science, technology, supply chain, operations, commercial - and we’re growing. Rapidly.
With revenue outpacing all projections and operations on three continents, we’re at a key point in our journey and we’re looking for exceptional thinkers and doers who share our mission to join us.
If you’re interested in learning more about what we do and how you could join the team, please read on and consider applying. We can’t wait to get to know you and see if there’s a fit.
As our Head of European Operations, you will:
- Overall accountability for Chronomics' operational delivery including: supply chain operations, logistics, and partner SLA ownership.
- Accountability for our continuous Europe-wide expansion working closely with our supply side partners and supply chain.
- Accountability for developing and maintaining operational levels through KPIs, working closely with internal teams and partners to ensure that we meet these requirements.
- Responsibility for developing operations budget and defining staff projections to support growth.
- Responsibility for ensuring legal, quality and regulatory compliance (UKCA, CE, ISO13485 etc) on all products across all owned geographies.
- Driving continuous improvement to enable cost and service improvements.
- Owning project-related initiatives to deliver for our B2B partners in a cross-functional setting.
- Owning the roll out of new products and integration of these into existing tech-infrastructure.
Accountable for risk management as it applies to our operations.
Requirements
You will be set up for success if you have:
- Leadership experience running operations in a growth stage environment.
- Experience in developing and setting up operations across multiple geographies in Europe.
- Experience in leading and working within cross-functional initiatives.
- Experience working in an outsourced operations environment e.g. with 3PLs and other operations partners.
- Great people management skills with a track record of managing and developing talent.
- Able to travel
What would make you amazing:
- Experience in a fast-paced, start-up culture
- Experience in health-tech or biotech industry
- Self-starter, sleeves rolled up attitude, forward-thinking, innovative, and agile
- Strong business acumen
Ideal behaviours:
- Resilient
- Growth mindset
- Excited by difficult challenges
- Self-starter.
- Driven
- Strong communicator
- Structured thinker
Benefits
What you can expect from us:
- Unlimited holidays (28 days minimum)
- 🏃 Fully remote work with freedom to run
- A remote-working budget to help you set up your home office
- Private health insurance
- Pension or 401k contribution
- 📍 Global Coworking Space Access
- 🥳 Global Meetups
- 🎓 Annual Learning and Development Budget
- Free Epigenetics test
I&D statement
Be your authentic self at work
As we go global, we want our team to reflect the diverse and multicultural world we live in.
So, we choose to talk about Inclusion and Diversity [in that specific order] because we believe Diversity won’t be successful without Inclusion first. We build teams, cultivate leaders and create a company that’s the right fit for every person in it.
We look forward to hearing from you!
Please note, we don't accept applications from recruitment agencies - thank you!
If you’re interested in learning more about what we do and how you could join the team, please submit your application. We appreciate experience comes in different forms and you don't always need to check every box.
We're a fully remote 🌎 company with physical hubs in both London (🇬🇧) and New York (🇺🇸). For this role, we prioritise candidates in the UK 🇬🇧, Ireland 🇮🇪, Germany 🇩🇪
At Chronomics, we make the unseen actionable - so we’ve made it our mission to create the bio-infrastructure platform that powers end-to-end diagnostics to create truly personalised customer experiences.
We are growing very quickly and are now seeking an Head of European Operations to lead European Operations through the next phase of growth. Our Head of European Operations will drive excellence, facilitate growth at scale and work alongside both our internal teams and external partners, including our customer experience (CX) and science operations (SciOps) teams.
If you are a skilled communicator, effective leader and driven business person who can spur company growth, maintain key operational procedures, create new processes and ensure day to day operational excellence - we want to hear from you.
Who we are:
Chronomics is a tech-bio company on a mission to make biology accessible and actionable to everyone.
The world is at the dawn of a ‘bio-revolution’ - with science set to transform our lives in the coming decades. And yet today, accessing biological information - and making it actionable - is complex, costly and cumbersome.
The revolution needs an engine - and we are building it. We design and deploy ‘bio-infrastructure’ across more than a dozen verticals to simplify, speed-up and scale the use of biomarkers to improve everyday decisions.
From tele-health to travel; sleep to skincare; multivitamins to managing menopause - and many others - we partner with the world’s largest and most impactful organizations, using science to transform how they diagnose, personalize and evaluate their offerings.
With global operations and hubs in the US and Europe, we’re a team that spans science, technology, supply chain, operations, commercial - and we’re growing. Rapidly.
With revenue outpacing all projections and operations on three continents, we’re at a key point in our journey and we’re looking for exceptional thinkers and doers who share our mission to join us.
If you’re interested in learning more about what we do and how you could join the team, please read on and consider applying. We can’t wait to get to know you and see if there’s a fit.
As our Head of European Operations, you will:
- Overall accountability for Chronomics' operational delivery including: supply chain operations, logistics, and partner SLA ownership.
- Accountability for our continuous Europe-wide expansion working closely with our supply side partners and supply chain.
- Accountability for developing and maintaining operational levels through KPIs, working closely with internal teams and partners to ensure that we meet these requirements.
- Responsibility for developing operations budget and defining staff projections to support growth.
- Responsibility for ensuring legal, quality and regulatory compliance (UKCA, CE, ISO13485 etc) on all products across all owned geographies.
- Driving continuous improvement to enable cost and service improvements.
- Owning project-related initiatives to deliver for our B2B partners in a cross-functional setting.
- Owning the roll out of new products and integration of these into existing tech-infrastructure. Accountable for risk management as it applies to our operations.
Requirements
You will be set up for success if you have:
- Leadership experience running operations in a growth stage environment.
- Experience in developing and setting up operations across multiple geographies in Europe.
- Experience in leading and working within cross-functional initiatives.
- Experience working in an outsourced operations environment e.g. with 3PLs and other operations partners.
- Great people management skills with a track record of managing and developing talent.
- Able to travel
What would make you amazing:
- Experience in a fast-paced, start-up culture
- Experience in health-tech or biotech industry
- Self-starter, sleeves rolled up attitude, forward-thinking, innovative, and agile
- Strong business acumen
Ideal behaviours:
- Resilient
- Growth mindset
- Excited by difficult challenges
- Self-starter.
- Driven
- Strong communicator
- Structured thinker
Benefits
What you can expect from us:
- Unlimited holidays (28 days minimum)
- 🏃 Fully remote work with freedom to run
- A remote-working budget to help you set up your home office
- Private health insurance
- Pension or 401k contribution
- 📍 Global Coworking Space Access
- 🥳 Global Meetups
- 🎓 Annual Learning and Development Budget
- Free Epigenetics test
Be your authentic self at work
As we go global, we want our team to reflect the diverse and multicultural world we live in.
So, we choose to talk about Inclusion and Diversity [in that specific order] because we believe Diversity won’t be successful without Inclusion first. We build teams, cultivate leaders and create a company that’s the right fit for every person in it.
We look forward to hearing from you!
Please note, we don't accept applications from recruitment agencies - thank you!
If you’re interested in learning more about what we do and how you could join the team, please submit your application. We appreciate experience comes in different forms and you don't always need to check every box.
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