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Customer Experience Representative - Italian Market

Camaloon
Croatia

About us

We’re the European leader of everyday products customization.

Camaloon is one of ITNIG's fast-growing companies such as Factorial, Quipu, Parkimeter, and others. It is a great place to learn from ridiculously talented professionals, where we have interesting discussions and debates about different solutions to similar problems in all new businesses.

Our vision and ambition are not only to make possible the customization of almost any product (bags, notebooks, mugs, keychains, stickers, magnets, t-shirts ...) in any possible technique but also to deliver it in the fastest time and highest quality.

 

About the position
  • Communication with a portfolio of clients

  • Answering customer queries and complaints via email, chat and/or telephone

  • Accomplishing results on your own and with your team

  • Inbound and outbound call handling to deliver consistent results (cross selling/overselling)

 
Eligibility
  • Italian on a native level
  • English on a professional level
  • Minimum of 1 year of experience in Telesales
  • Hands-on experience using CRM
  • Excellent communication and problem-solving skills
  • Emotional intelligence
  • Proactivity
  • An outstanding level of drive and a desire to learn new skills and to build a career in sales

 

Benefits
  • Working in a rapidly growing company where you can really make a difference
  • Remote work
  • Multicultural environment
  • Weekly team meetings
  • Competitive salary

We are seeking to build up a Telesales team that will help us retain clients and grow. Would you like to work in an energetic and fresh environment? Hype your career! Join us. We will contact only those candidates who pass the initial screening process.

 

If you are NOT based in Croatia, we can only offer you a full-time Freelance contract.

 

Camaloon is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. We believe passionately that employing a diverse workforce is central to our success.

#CamaloonCareers

Find more information about us: www.camaloon.com

By applying for this position you will be included in our itnig talent pool, accessible by all itnig startups. We will use your personal data for recruitment purposes only and will contact you should we find any other position than this that might be of interest to you and for which we would like to consider your candidature. For further information, you can find our privacy policy here : https://itnig.net/privacy-policy.You can ask us at any time to delete your CV and contact information from our database by contacting us at work@itnig.net

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