Ceducationmarketingsales

Client Director

The Marketing Practice
USA Only

TMP Overview

There’s a buzz about B2B marketing at the moment and The Marketing Practice (TMP) is right at the heart of it. In 2021 we acquired brand and digital experience agency Omobono, and media and audience insight agency Kingpin. We’re now the largest independent B2B agency with 350 people operating out of eight global offices. B2B marketing is offering talented people opportunities to develop like never before and there’s no better place to be than TMP.

Our clients are some of the world’s biggest brands and fast-growth challenger firms. We work with them right across the funnel to deliver the type of growth that defines careers and wins awards.

Our success comes from identifying, recruiting and developing talented people like you. A job at TMP offers the chance to build on your capabilities every day, learning from the leading specialists you’ll work alongside and through our bespoke TMP Academy training programme.

 

Summary of role

The Client Director is responsible for the overall health and development of our relationship and commercial business with key clients/accounts that we operate out of the US. They ensure our clients have a world class experience partnering with our global agency that is both grounded in excellent and effective service offerings, strong relations, and that their objectives are met or exceeded through everything we do.

From the client’s perspective, you’re a trusted collaboration partner helping to both direct their thinking effectively into our agency as well as proactively bringing solutions and ideas to their business. You must have the ability to think both short and long term about our client’s business. An entrepreneur at heart.

Internally, you’ll own the revenue target for your clients, and the strategy behind implementing the plan. You’ll successfully bring this vision to life, getting your team behind you in terms of delivering it and bringing world class solutions to fruition.

You’ll be a strong collaborator both internally and externally, partnering effectively with our Center of Excellence leads around the globe to fulfil the vision you and the client have set out.

 

Job duties and responsibilities

  • You will partner with our Client Marketing Management team and broader disciplines to deliver client marketing solutions
  • Responsible for identifying the marketing challenges at the heart of the client’s objective
  • Articulate that clearly with research and evidence
  • Create account growth plan/strategies that address those challenges and creates a path to the outcomes the client needs that ultimately propel both of our organizations forward positively
  • Own and lead client relationships that ensure delivery of revenue actuals vs. target
  • Responsible for client retention and growth
  • Support new business opportunities/pitches with new clients
  • Ensure team and internal leadership feedback meets objectives
  • Monitor status of client relationship via client feedback to ensure strength of engagements

Requirements

Skills & Experience Required

  • Relevant qualifications in business or marketing
  • Experience leading a business area or client team
  • Experience managing senior clients successfully – including engaging C-suite clients
  • Experience of sales responsibility and proposal development
  • Consistently hits KPIs
  • Agency experience
  • Evidence of proposing and delivering high-quality B2B marketing strategy

Benefits

What we offer in return

  • Fun! Doing great marketing is important, but so is enjoying your work and hanging out with like-minded people.
  • New skills The TMP Academy is our in-house e-learning platform, covering everything B2B marketing from strategy to execution.
  • Growth opportunities. Three of our board members – including our CEO – joined us straight from education, as did many other senior staff. The sky’s the limit for good people here.
  • Celebrations Every year, we close our doors and whisk everyone away for a company away day and internal awards ceremony.
  • Giving back We get VERY into our charity fundraising. The TMP Foundation’s current mission is to fund schooling for a group of girls in Cambodia, who otherwise wouldn’t have received an education.
  • Work around your life We love our light & airy offices, but we believe you work better when you want to be here.

Diversity equals increased creativity, which equals better results for all. We’re committed to equality of opportunity for all and applications from all individuals are encouraged. If you have a disability or additional need that requires accommodation, please don’t hesitate to let us know.

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