ResortPass is a fast-growing VC-backed startup that provides the hotel industry a solution to monetize their under-utilized amenities and boost ancillary revenue while offering people a way to enjoy hotel amenities on-demand. On the ResortPass platform, local and traveling day guests can book amenities and workspaces at hotels, without an overnight stay, a flexible model made even more relevant and necessary in this new changing world. We are proud to have over 600 hotel partners and growing rapidly including top brands such as Hyatt, Hilton, Marriott, Omni, Kimpton, Fairmont, Four Seasons, Ritz-Carlton, and many more.
We are looking for a Business Operations & Strategy Manager who is scrappy, highly analytical, and thrives in a startup environment. This person will lead the charge in using data to understand the business and help answer important data-driven questions. Working closely with the leadership team, the Business Operations & Strategy Manager will find meaningful insights and provide strategic perspectives for scaling the business, reaching goals, and unlocking new growth opportunities.
This is a unique opportunity to join a growing team through a high-impact role and help create the analytics and strategy function of the company as it grows.
Responsibilities
- Build models on key business metrics, forecasts, and assumptions to help inform growth strategies and support the company's fundraising activities
- Analyze data across consumer behavior, market trends, sales performance, and other cross-functional areas to find insights and identify growth opportunities
- Gain a deep understanding of complex marketplace dynamics and build robust supply and demand models
- Navigate consumer marketing KPIs with the goal of informing consumer marketing strategies and optimizing user-acquisition performance
- Assist with ad hoc reporting and analysis for various stakeholders based on evolving business needs
- Improve operational efficiencies and processes by connecting the dots between cross-functional teams/KPIs
Requirements
- 4+ years of experience in a highly analytical and operational role at a fast-growing tech company and/or in a consulting/finance role
- Strong business acumen with ability to approach complex business problems in a structured way
- Strong analytic skills and proficiency with Excel and SQL
- Experience with data visualization tools and analytical platforms
- Self-starter with ability to work independently with a strong sense of ownership
- Great interpersonal skills and ability to develop effective working relationships with different stakeholders
- Excellent project management and critical thinking skills
- Experience at a marketplace or B2C company a plus
Benefits
- Flexible remote work environment
- Health, vision, and dental
- Unlimited PTO
- Stock Options Plan
- Annual ResortPass Credit
- A fun, collaborative, and dynamic team and a vibrant company culture
ResortPass is a fast-growing VC-backed startup that provides the hotel industry a solution to monetize their under-utilized amenities and boost ancillary revenue while offering people a way to enjoy hotel amenities on-demand. On the ResortPass platform, local and traveling day guests can book amenities and workspaces at hotels, without an overnight stay, a flexible model made even more relevant and necessary in this new changing world. We are proud to have over 600 hotel partners and growing rapidly including top brands such as Hyatt, Hilton, Marriott, Omni, Kimpton, Fairmont, Four Seasons, Ritz-Carlton, and many more.
We are looking for a Business Operations & Strategy Manager who is scrappy, highly analytical, and thrives in a startup environment. This person will lead the charge in using data to understand the business and help answer important data-driven questions. Working closely with the leadership team, the Business Operations & Strategy Manager will find meaningful insights and provide strategic perspectives for scaling the business, reaching goals, and unlocking new growth opportunities.
This is a unique opportunity to join a growing team through a high-impact role and help create the analytics and strategy function of the company as it grows.
Responsibilities
- Build models on key business metrics, forecasts, and assumptions to help inform growth strategies and support the company's fundraising activities
- Analyze data across consumer behavior, market trends, sales performance, and other cross-functional areas to find insights and identify growth opportunities
- Gain a deep understanding of complex marketplace dynamics and build robust supply and demand models
- Navigate consumer marketing KPIs with the goal of informing consumer marketing strategies and optimizing user-acquisition performance
- Assist with ad hoc reporting and analysis for various stakeholders based on evolving business needs
- Improve operational efficiencies and processes by connecting the dots between cross-functional teams/KPIs
Requirements
- 4+ years of experience in a highly analytical and operational role at a fast-growing tech company and/or in a consulting/finance role
- Strong business acumen with ability to approach complex business problems in a structured way
- Strong analytic skills and proficiency with Excel and SQL
- Experience with data visualization tools and analytical platforms
- Self-starter with ability to work independently with a strong sense of ownership
- Great interpersonal skills and ability to develop effective working relationships with different stakeholders
- Excellent project management and critical thinking skills
- Experience at a marketplace or B2C company a plus
Benefits
- Flexible remote work environment
- Health, vision, and dental
- Unlimited PTO
- Stock Options Plan
- Annual ResortPass Credit
- A fun, collaborative, and dynamic team and a vibrant company culture
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