At Jane, we’re working to find the best ways to help small businesses succeed, and we’re using the latest technology to build a better online marketplace. We have some pretty big goals and are always looking for talented people far and wide who want to be a part of something new. We not only work hard at our jobs but also to maintain a culture of authenticity and collaboration all while being Remote First. Join us and enjoy the #janelife to its fullest.
Jane's Values
Lead with empathy
Pull together
Just say it
Make it count
Make your mark
Jane APIs will be central to our product portfolio. The API Product Manager will build powerful partnerships, identifies new offerings based on customer needs, market opportunities, and owns the entire product life cycle from inspiration to optimization .In this highly visible and strategic role, you will work closely with sellers, partners, engineering, architects, support, marketing and others to build, iterate and refine new and existing API solutions. Working with API consumers and our API developers, you will bridge technology and business to design API products that our customers love.
If defining the Jane API product strategy from ground zero excites you, we want to hear from you.
Responsibilities
- Define and lead API-as-Products strategy. Provide product thought leadership in identifying critical customer requirements, understand business goals, and define product roadmaps and KPIs
- Demonstrate ability to perform product gap, competitive and marketplace analysis, while also intaking needs and priorities from all internal stakeholders
- Experience working with business operations and enablement teams to develop a keen understanding of customer needs as a parameter to define strategy and priority
- Deeply understand the developer persona and ensure API products are easy to implement, well documented and designed to our high standards
- Be customer-obsessed, UX enthusiast, researcher, acting as the voice of developers and Jane partners in creating and operationalizing world-class API platforms (interviewing, customer journey mapping, etc.)
- Work cross functionally to ensure the APIs you launch interoperate with other products in the Jane product suite
- Write product requirements documents, make workflows/wireframes, write user stories, and manage a prioritized product roadmap to small batch delivery
- Be curious, creative - work with your team to design experiments, measure and learn (paper prototypes, A/B, beta, UAT). Use that data to influence your decision making to ensure that the product is awesome before you build and release.
- You can drive the day-to-day work of a six-person development team, and problem solve/iterate alongside your software engineers while delivering a sweet SaaS API and SDK experience.
- Be obsessed with measurement and continuous improvement for both business and customer value delivered, and develop KPIs, monitor progress continuously and report on milestones and deliverables.
- Own all API documentation UX including documents for developer support, security, sales, sales training, marketing (with support from engineering and partner relations).
- Serve as a product evangelist for API products both internally and externally
Qualifications
- Bachelor’s degree in BS, Computer Science, MBA, or equivalent work experience
- A strong understanding of how APIs work, and APIs-as-a-Product strategy (e.g. Stripe, Codat, etc.)
- Experience in building and launching various APIs, including API-based products and services.
- 1-3 years as a product manager for API/apps/ product offerings
- 2+ years’ experience working with APIs
- Experience integrating third-party apps into a core product
- Demonstrable measurement capabilities: Google Tag manager, Google Analytics, SQL, Python, Tableau (or other dataviz solutions)
- B2B commerce experience would be nice
- Team Player that doesn't take themselves too seriously, that loves working collaboratively, and the ability to have fun
- Ability to articulate complex problems to a wide variety of technical and non-technical audiences
Benefits and Perks
- Comprehensive benefits and perks include Flex PTO, 401k match, HSA employer contribution, Paid parental leave, Employer-sponsored life and disability insurance, Employee assistance program, Financial advisement
- A remote and flexible work environment, Apple Fitness, Virtual lunches, In-office pantry, Holiday gifts, Birthday gifts, Company events, Company anniversary, Company swag, Health & wellness perks, Employee referral award program, and more!
#LI-REMOTE
Jane is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Remote positions can be located anywhere within the United States.
At Jane, we’re working to find the best ways to help small businesses succeed, and we’re using the latest technology to build a better online marketplace. We have some pretty big goals and are always looking for talented people far and wide who want to be a part of something new. We not only work hard at our jobs but also to maintain a culture of authenticity and collaboration all while being Remote First. Join us and enjoy the #janelife to its fullest.
Jane's Values
Lead with empathy
Pull together
Just say it
Make it count
Make your mark
Jane APIs will be central to our product portfolio. The API Product Manager will build powerful partnerships, identifies new offerings based on customer needs, market opportunities, and owns the entire product life cycle from inspiration to optimization .In this highly visible and strategic role, you will work closely with sellers, partners, engineering, architects, support, marketing and others to build, iterate and refine new and existing API solutions. Working with API consumers and our API developers, you will bridge technology and business to design API products that our customers love.
If defining the Jane API product strategy from ground zero excites you, we want to hear from you.
Responsibilities
- Define and lead API-as-Products strategy. Provide product thought leadership in identifying critical customer requirements, understand business goals, and define product roadmaps and KPIs
- Demonstrate ability to perform product gap, competitive and marketplace analysis, while also intaking needs and priorities from all internal stakeholders
- Experience working with business operations and enablement teams to develop a keen understanding of customer needs as a parameter to define strategy and priority
- Deeply understand the developer persona and ensure API products are easy to implement, well documented and designed to our high standards
- Be customer-obsessed, UX enthusiast, researcher, acting as the voice of developers and Jane partners in creating and operationalizing world-class API platforms (interviewing, customer journey mapping, etc.)
- Work cross functionally to ensure the APIs you launch interoperate with other products in the Jane product suite
- Write product requirements documents, make workflows/wireframes, write user stories, and manage a prioritized product roadmap to small batch delivery
- Be curious, creative - work with your team to design experiments, measure and learn (paper prototypes, A/B, beta, UAT). Use that data to influence your decision making to ensure that the product is awesome before you build and release.
- You can drive the day-to-day work of a six-person development team, and problem solve/iterate alongside your software engineers while delivering a sweet SaaS API and SDK experience.
- Be obsessed with measurement and continuous improvement for both business and customer value delivered, and develop KPIs, monitor progress continuously and report on milestones and deliverables.
- Own all API documentation UX including documents for developer support, security, sales, sales training, marketing (with support from engineering and partner relations).
- Serve as a product evangelist for API products both internally and externally
Qualifications
- Bachelor’s degree in BS, Computer Science, MBA, or equivalent work experience
- A strong understanding of how APIs work, and APIs-as-a-Product strategy (e.g. Stripe, Codat, etc.)
- Experience in building and launching various APIs, including API-based products and services.
- 1-3 years as a product manager for API/apps/ product offerings
- 2+ years’ experience working with APIs
- Experience integrating third-party apps into a core product
- Demonstrable measurement capabilities: Google Tag manager, Google Analytics, SQL, Python, Tableau (or other dataviz solutions)
- B2B commerce experience would be nice
- Team Player that doesn't take themselves too seriously, that loves working collaboratively, and the ability to have fun
- Ability to articulate complex problems to a wide variety of technical and non-technical audiences
Benefits and Perks
- Comprehensive benefits and perks include Flex PTO, 401k match, HSA employer contribution, Paid parental leave, Employer-sponsored life and disability insurance, Employee assistance program, Financial advisement
- A remote and flexible work environment, Apple Fitness, Virtual lunches, In-office pantry, Holiday gifts, Birthday gifts, Company events, Company anniversary, Company swag, Health & wellness perks, Employee referral award program, and more!
#LI-REMOTE
Jane is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Remote positions can be located anywhere within the United States.
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