Hey there!! We're looking for a smart, confident, self-starting, innovative, and process-oriented Account Manager who has an entrepreneurial nature, technical aptitude, collaborative style, and ability to engage with high-profile customers in Banking, Government, Payments, e-Commerce, FinServ, and Financial Technology verticals.
Location: Fully remote, reporting to the US.
Engagement: Full-time
About us...
Athyna is a Global Employment Platform, making HR and Remote Work Tech products.
We believe in the future of work. That’s why we embrace technology and are a 100% global distributed team. We believe in people, and we value freedom, integrity, quality, and sustainability.
We’re proudly carbon neutral and 5% of all revenue funds impact-driven startups & climate tech. We’re also keen on social impact - we truly care about everyone on our team, and we want to make the world a better place for all of us.
About our client...
Our client is a fast-growing identity verification technology company. They help commercial organizations, nonprofits, and government agencies meet regulatory compliance and mitigate business risks with their unique industry-leading identity verification solutions.
About the role...
For this position, you should be prepared to work on every step of the process involving clients and vendors of all sizes. You will wear multiple hats, such as assisting with client communication, business development, sales, generating leads, marketing, client support, and vendor communication, to prepare and execute weekly marketing and email campaigns. You'll drive the details of all our day-to-day client and vendor relationship management.
Responsibilities...
- Provide sales support for clients, such as generating new proposals, coordinating deliverables between client and internal teams, scheduling tests, securing approvals, and reviewing performance reports.
- Coordinate with prospective clients, data partners, and internal teams to complete technical and security questionnaires, provide the required documentation and run data testing and analysis.
- Manage client contract execution, complete all terms and pricing, and coordinate communication with Legal teams.
- Manage US and International data partnerships, maintain a centralized list of current partners, research and interview potential partners, and document and review results with internal teams.
- Generate referrals from existing customers, formulate new marketing strategies and strategize, prepare and generate new clients.
- Manage incoming list inquiries and consistently follow up with current prospects.
- Execute day-to-day Client Service Needs, Sales support operations.
Requirements
- Near-Native English level
- 3+ years of working in a client service role
- Solid organization and time management skills
- Detail-oriented
- Excellent communication and interpersonal skills
- Strong Microsoft Office, Excel, and Word skills
- Knowledge of the direct mail and mailing list industry
- International experience in any category
- Experience with contracting
Hey there!! We're looking for a smart, confident, self-starting, innovative, and process-oriented Account Manager who has an entrepreneurial nature, technical aptitude, collaborative style, and ability to engage with high-profile customers in Banking, Government, Payments, e-Commerce, FinServ, and Financial Technology verticals.
Location: Fully remote, reporting to the US.
Engagement: Full-time
Athyna is a Global Employment Platform, making HR and Remote Work Tech products.
We believe in the future of work. That’s why we embrace technology and are a 100% global distributed team. We believe in people, and we value freedom, integrity, quality, and sustainability.
We’re proudly carbon neutral and 5% of all revenue funds impact-driven startups & climate tech. We’re also keen on social impact - we truly care about everyone on our team, and we want to make the world a better place for all of us.
Our client is a fast-growing identity verification technology company. They help commercial organizations, nonprofits, and government agencies meet regulatory compliance and mitigate business risks with their unique industry-leading identity verification solutions.
For this position, you should be prepared to work on every step of the process involving clients and vendors of all sizes. You will wear multiple hats, such as assisting with client communication, business development, sales, generating leads, marketing, client support, and vendor communication, to prepare and execute weekly marketing and email campaigns. You'll drive the details of all our day-to-day client and vendor relationship management.
- Provide sales support for clients, such as generating new proposals, coordinating deliverables between client and internal teams, scheduling tests, securing approvals, and reviewing performance reports.
- Coordinate with prospective clients, data partners, and internal teams to complete technical and security questionnaires, provide the required documentation and run data testing and analysis.
- Manage client contract execution, complete all terms and pricing, and coordinate communication with Legal teams.
- Manage US and International data partnerships, maintain a centralized list of current partners, research and interview potential partners, and document and review results with internal teams.
- Generate referrals from existing customers, formulate new marketing strategies and strategize, prepare and generate new clients.
- Manage incoming list inquiries and consistently follow up with current prospects.
- Execute day-to-day Client Service Needs, Sales support operations.
Requirements
- Near-Native English level
- 3+ years of working in a client service role
- Solid organization and time management skills
- Detail-oriented
- Excellent communication and interpersonal skills
- Strong Microsoft Office, Excel, and Word skills
- Knowledge of the direct mail and mailing list industry
- International experience in any category
- Experience with contracting
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